Stuck on loading screen

The screen gets stuck on the loading screen whenever I try to launch a game. There are two two types of loading screens I get stuck on One that says Loading and 0 (I get that when I first open roll20 from a new browser page) and one that says Loading with random text This is the one I get when I reload the page. I'll include screenshots of both screens. Is the problem with my network? I opened my&nbsp; console log and it had this "&nbsp; GET <a href="https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=49514457&amp;cb=5&amp;v=5" rel="nofollow">https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=49514457&amp;cb=5&amp;v=5</a> net::ERR_CONNECTION_TIMED_OUT &nbsp;" Computer Settings: Web Browser is Chrome 72.0.3626.121 Operating System is Windows 10 (64-bit) Javascript is enabled The only anti-virus I have is Windows Defender Antivirus&nbsp; I don't have any add-ons/extensions enabled &nbsp; console log: Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a> ". Either the 'unsafe-inline' keyword, a hash ('sha256-yeNvW6A5uRPAesZwD0gVUyxEmmmbEu2jIyxD4Fxq+wI='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a> ". Either the 'unsafe-inline' keyword, a hash ('sha256-W4z4mOiwkRlHZN9ZhB3StyLZj6HgkMDMbkFJOavx/+M='), or a nonce ('nonce-...') is required to enable inline execution. jquery.migrate.js:20 JQMIGRATE: Logging is active app.js?1551837811:541 70 app.js?1551837811:543 TOUCH SUPPORTED: false app.js?1551837811:543 USING WEBGL ACCELERATION... app.js?1551837811:543 WEBGL STARTUP SUCCESS app.js?1551837811:545 Custom Sheet Translation app.js?1551837811:536 select app.js?1551837811:536 Switch mode to select app.js?1551837811:556 Initializing new dice engine with randomness... app.js?1551837811:556 Using random entropy app.js?1551837811:559 Compiling sheet... app.js?1551837811:559 Found rolltemplate: simple app.js?1551837811:559 Found rolltemplate: atk app.js?1551837811:559 Found rolltemplate: dmg app.js?1551837811:559 Found rolltemplate: atkdmg app.js?1551837811:559 Found rolltemplate: desc app.js?1551837811:559 Found rolltemplate: spell app.js?1551837811:559 Found rolltemplate: traits app.js?1551837811:559 Found rolltemplate: npc app.js?1551837811:559 Found rolltemplate: npcatk app.js?1551837811:559 Found rolltemplate: npcdmg app.js?1551837811:559 Found rolltemplate: npcaction app.js?1551837811:559 Found rolltemplate: mancerroll app.js?1551837811:559 Found rolltemplate: mancerhproll app.js?1551837811:559 Found Charactermancer Repeating Section: topbar app.js?1551837811:559 Found Charactermancer Repeating Section: leveler-topbar app.js?1551837811:559 Found Charactermancer Repeating Section: row app.js?1551837811:559 Found Charactermancer Repeating Section: utilityrow app.js?1551837811:559 Found Charactermancer Repeating Section: choose app.js?1551837811:559 Found Charactermancer Repeating Section: custom-proficiency app.js?1551837811:559 Found Charactermancer Repeating Section: custom-trait app.js?1551837811:559 Found Charactermancer Repeating Section: spell-holder app.js?1551837811:559 Found Charactermancer Repeating Section: spell-item app.js?1551837811:559 Found Charactermancer Repeating Section: asi-row app.js?1551837811:559 Found Charactermancer Repeating Section: hpbylevel app.js?1551837811:559 Found Charactermancer Template: l1-welcome app.js?1551837811:559 Found Charactermancer Template: l1-race app.js?1551837811:559 Found Charactermancer Template: l1-class app.js?1551837811:559 Found Charactermancer Template: l1-abilities app.js?1551837811:559 Found Charactermancer Template: l1-background app.js?1551837811:559 Found Charactermancer Template: l1-equipment app.js?1551837811:559 Found Charactermancer Template: l1-spells app.js?1551837811:559 Found Charactermancer Template: l1-feat app.js?1551837811:559 Found Charactermancer Template: l1-bio app.js?1551837811:559 Found Charactermancer Template: l1-summary app.js?1551837811:559 Found Charactermancer Template: final app.js?1551837811:559 Found Charactermancer Template: lp-welcome app.js?1551837811:559 Found Charactermancer Template: lp-levels app.js?1551837811:559 Found Charactermancer Template: lp-choices app.js?1551837811:559 Found Charactermancer Template: lp-asi app.js?1551837811:559 Found Charactermancer Template: lp-spells app.js?1551837811:559 Found Charactermancer Template: lp-summary app.js?1551837811:559 Found Charactermancer Template: lp-spellchoice app.js?1551837811:559 Found webworker script app.js?1551837811:559 Finding sheet rolls... app.js?1551837811:559 Including compendium template css. app.js?1551837811:562 window resize app.js?1551837811:543 Final set zoom! app.js?1551837811:542 UPDATE GL SIZE! app.js?1551837811:543 Final set zoom! tutorial_tips.js:7 tuts loaded 9Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. app.js?1551837811:550 Final page load. app.js?1551837811:550 Scan for new plays! sheetsandboxworker.js?1552057386012:682 Starting up WEB WORKER firebase.2.4.0.js:167 GET <a href="https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=34077694&amp;cb=1&amp;v=5" rel="nofollow">https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=34077694&amp;cb=1&amp;v=5</a> net::ERR_CONNECTION_TIMED_OUT (anonymous) @ firebase.2.4.0.js:167 setTimeout (async) rh @ firebase.2.4.0.js:167 (anonymous) @ firebase.2.4.0.js:159 c @ firebase.2.4.0.js:48 load (async) ud @ firebase.2.4.0.js:48 mh.open @ firebase.2.4.0.js:158 (anonymous) @ firebase.2.4.0.js:173 setTimeout (async) Fh @ firebase.2.4.0.js:173 Eh @ firebase.2.4.0.js:172 bi @ firebase.2.4.0.js:192 (anonymous) @ firebase.2.4.0.js:190 setTimeout (async) Sh @ firebase.2.4.0.js:190 h.Lg @ firebase.2.4.0.js:190 ff.Ib @ firebase.2.4.0.js:98 Qh @ firebase.2.4.0.js:180 Ii @ firebase.2.4.0.js:217 X @ firebase.2.4.0.js:254 t @ app.js?1551837811:569 (anonymous) @ app.js?1551837811:570 (anonymous) @ app.js?1551837811:570 (anonymous) @ app.js?1551837811:571 firebase.2.4.0.js:167 GET <a href="https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=15578566&amp;cb=2&amp;v=5" rel="nofollow">https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=15578566&amp;cb=2&amp;v=5</a> net::ERR_CONNECTION_TIMED_OUT (anonymous) @ firebase.2.4.0.js:167 setTimeout (async) rh @ firebase.2.4.0.js:167 (anonymous) @ firebase.2.4.0.js:159 ud @ firebase.2.4.0.js:48 mh.open @ firebase.2.4.0.js:158 (anonymous) @ firebase.2.4.0.js:173 setTimeout (async) Fh @ firebase.2.4.0.js:173 Eh @ firebase.2.4.0.js:172 bi @ firebase.2.4.0.js:192 (anonymous) @ firebase.2.4.0.js:190 setTimeout (async) Sh @ firebase.2.4.0.js:190 h.If @ firebase.2.4.0.js:192 Eh.close @ firebase.2.4.0.js:180 (anonymous) @ firebase.2.4.0.js:174 h.bb @ firebase.2.4.0.js:162 (anonymous) @ firebase.2.4.0.js:159 ph.close @ firebase.2.4.0.js:165 d.onerror @ firebase.2.4.0.js:167 error (async) (anonymous) @ firebase.2.4.0.js:167 setTimeout (async) rh @ firebase.2.4.0.js:167 (anonymous) @ firebase.2.4.0.js:159 c @ firebase.2.4.0.js:48 load (async) ud @ firebase.2.4.0.js:48 mh.open @ firebase.2.4.0.js:158 (anonymous) @ firebase.2.4.0.js:173 setTimeout (async) Fh @ firebase.2.4.0.js:173 Eh @ firebase.2.4.0.js:172 bi @ firebase.2.4.0.js:192 (anonymous) @ firebase.2.4.0.js:190 setTimeout (async) Sh @ firebase.2.4.0.js:190 h.Lg @ firebase.2.4.0.js:190 ff.Ib @ firebase.2.4.0.js:98 Qh @ firebase.2.4.0.js:180 Ii @ firebase.2.4.0.js:217 X @ firebase.2.4.0.js:254 t @ app.js?1551837811:569 (anonymous) @ app.js?1551837811:570 (anonymous) @ app.js?1551837811:570 (anonymous) @ app.js?1551837811:571 firebase.2.4.0.js:167 GET <a href="https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=48349882&amp;cb=3&amp;v=5" rel="nofollow">https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=48349882&amp;cb=3&amp;v=5</a> net::ERR_CONNECTION_TIMED_OUT (anonymous) @ firebase.2.4.0.js:167 setTimeout (async) rh @ firebase.2.4.0.js:167 (anonymous) @ firebase.2.4.0.js:159 ud @ firebase.2.4.0.js:48 mh.open @ firebase.2.4.0.js:158 (anonymous) @ firebase.2.4.0.js:173 setTimeout (async) Fh @ firebase.2.4.0.js:173 Eh @ firebase.2.4.0.js:172 bi @ firebase.2.4.0.js:192 (anonymous) @ firebase.2.4.0.js:190 setTimeout (async) Sh @ firebase.2.4.0.js:190 h.If @ firebase.2.4.0.js:192 Eh.close @ firebase.2.4.0.js:180 (anonymous) @ firebase.2.4.0.js:174 h.bb @ firebase.2.4.0.js:162 (anonymous) @ firebase.2.4.0.js:159 ph.close @ firebase.2.4.0.js:165 d.onerror @ firebase.2.4.0.js:167 error (async) (anonymous) @ firebase.2.4.0.js:167 setTimeout (async) rh @ firebase.2.4.0.js:167 (anonymous) @ firebase.2.4.0.js:159 ud @ firebase.2.4.0.js:48 mh.open @ firebase.2.4.0.js:158 (anonymous) @ firebase.2.4.0.js:173 setTimeout (async) Fh @ firebase.2.4.0.js:173 Eh @ firebase.2.4.0.js:172 bi @ firebase.2.4.0.js:192 (anonymous) @ firebase.2.4.0.js:190 setTimeout (async) Sh @ firebase.2.4.0.js:190 h.If @ firebase.2.4.0.js:192 Eh.close @ firebase.2.4.0.js:180 (anonymous) @ firebase.2.4.0.js:174 h.bb @ firebase.2.4.0.js:162 (anonymous) @ firebase.2.4.0.js:159 ph.close @ firebase.2.4.0.js:165 d.onerror @ firebase.2.4.0.js:167 error (async) (anonymous) @ firebase.2.4.0.js:167 setTimeout (async) rh @ firebase.2.4.0.js:167 (anonymous) @ firebase.2.4.0.js:159 c @ firebase.2.4.0.js:48 load (async) ud @ firebase.2.4.0.js:48 mh.open @ firebase.2.4.0.js:158 (anonymous) @ firebase.2.4.0.js:173 setTimeout (async) Fh @ firebase.2.4.0.js:173 Eh @ firebase.2.4.0.js:172 bi @ firebase.2.4.0.js:192 (anonymous) @ firebase.2.4.0.js:190 setTimeout (async) Sh @ firebase.2.4.0.js:190 h.Lg @ firebase.2.4.0.js:190 ff.Ib @ firebase.2.4.0.js:98 Qh @ firebase.2.4.0.js:180 Ii @ firebase.2.4.0.js:217 X @ firebase.2.4.0.js:254 t @ app.js?1551837811:569 (anonymous) @ app.js?1551837811:570 (anonymous) @ app.js?1551837811:570 (anonymous) @ app.js?1551837811:571 firebase.2.4.0.js:167 GET <a href="https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=21560675&amp;cb=4&amp;v=5" rel="nofollow">https://roll20-2.firebaseio.com/.lp?start=t&amp;ser=21560675&amp;cb=4&amp;v=5</a> net::ERR_CONNECTION_TIMED_OUT

Hello&nbsp;Bruno Buccellati, Sorry to hear that you are having this issue. To rule out potential issues, c ould you please carefully work through these steps of our guide to &nbsp; Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions in both browsers. Step 3: Clear your cache Thank you!

Have you just added an extremely large or complex map? That can keep the load process from completing.

This is the exact same glitch that I get all the time for the last year and a half. I thought it had to do with the Chinese government blocking the roll20 game room. (I live in China) I can post this chat with my VPN off but cannot log into the game room at all without a VPN. I get stuck on zero. Always, always, always. Interestingly, I have access to one thing: the chat log. Also interestingly my colleagues see I’m logged In although I cannot see them. The site gives me a little green icon next to my name that indicates recent activity in the game room. I can replicate this 100% of the time.

Hello Jeff H., Jeff H. said: This is the exact same glitch that I get all the time for the last year and a half. I thought it had to do with the Chinese government blocking the roll20 game room. (I live in China) I can post this chat with my VPN off but cannot log into the game room at all without a VPN. I get stuck on zero. Always, always, always. Interestingly, I have access to one thing: the chat log. Also interestingly my colleagues see I’m logged In although I cannot see them. The site gives me a little green icon next to my name that indicates recent activity in the game room. I can replicate this 100% of the time. Can you please try the troubleshooting steps listed above? Once you have, and are still have the issue, please follow all of&nbsp; Step 4 &nbsp;so we can provide some additional assistance.