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Storm Kings Thunder Links Issue

Hello! I've been using roll20 for a bit, still getting my spurs! Purchased Storm Kings Thunder, so excited! BUT, and the BUT, when i click on a hyper link within various documents. I get the following error:&nbsp;&nbsp; This site can’t be reached journal.roll20.net ’s server IP address could not be found. Go to&nbsp; <a href="http://roll20.net/" rel="nofollow">http://roll20.net/</a> Search Google for&nbsp; journal roll20 net handout ERR_NAME_NOT_RESOLVED None of they hyperlinks are working! I'm running CHROME, I just updated STK with a patch. HELP! I want to launch this game in a week! Thank you!&nbsp;
Hello Dungeon Dude, Sorry to hear that you have encountered this issue with links in the Journals.&nbsp; Can you provide us with a few detail? Name of the campaign Name of the journals and which links in them are giving you this problem Does this issue happen when you create a new game? As below, does the issue persist in Firefox? Additionally, please&nbsp; carefully work through these steps of our guide to &nbsp; Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please provide us with the requested information and thoroughly work through&nbsp; Step 4 .&nbsp; (Don't forget the complete Console Log!) Thank you!
First. WOW on the quick response! I am impressed, great service! I was accessing roll20 from work, hitting the site no problem. The links not loading, was caused by our firewall! I figured it out driving home, having a "ah-ha" moment! Once home, I booted-up and accessed the links with no issues. Again, thank you for the quick response!
Hi&nbsp;Dungeon Dude, We're more than happy to help and we're happy to hear that this is now resolved.&nbsp; I am going to close this thread. If you experience any additional issues, please do not hesitate to create a new bug report.&nbsp; Thanks!