all images aren't loading and appear as a box with an x in the middle

the attached image is the same for all pictures in my journal and my map background won't load. Please help

Hello Amarok, I am sorry to hear that you have encountered this issue with your images.  Can you  please carefully work through these steps of our guide to   Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!