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Charactermancer stalls at creation

I have created a lvl 11 character (Wizard) which stalls after I have selected all the ASIs, spells, etc.  It sits like this:
Hello Matt, We are sorry to hear that you have encountered this issue with the Charactermancer. To rule out potential issues, we ask that  you please carefully work through these steps of our guide to   Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!
Hello Matt M., Thank you for providing us with the requested information in the new thread. I will be closing this one now.