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Consistent Gateway Timeout Error

March 23 (6 years ago)

Consistently getting this error when searching in the player directory. Any indication of what causes this? Apparently this has been a problem since at least February of last year ( https://app.roll20.net/forum/post/6104638/player-directory-not-working-bad-gateway-error )

This does apply on Firefox AND Google, both of which with no plug-ins installed.

Hi Alverin,

We're sorry to hear that you are experiencing this. 

I went ahead and passed this along to our devs.

Thanks!

March 23 (6 years ago)
Drespar
Roll20 Team

Hi Alverin,

Does this happen for every search or only for specific ones?

March 23 (6 years ago)


Drespar said:

Hi Alverin,

Does this happen for every search or only for specific ones?


Just tried searching D&D 5E and while the loading is fairly slow, it eventually shows me the page and doesn't error out. So this might just be a problem for searching 3.5e

March 25 (6 years ago)

Did some more testing and it seems that depending on the time the gateway error will occur or not occur. Sometimes I'll get the listing to load, but trying to venture passed page 6 lands me with the error again. This severely limits the scope of people who can be invited to play my 3.5e game.

March 26 (6 years ago)
Drespar
Roll20 Team

Thank you for that clarifying information!

I have submitted a ticket to the devs to have a look at what is causing the timeouts.

March 26 (6 years ago)

Edited March 26 (6 years ago)
Brian C.
Pro
Marketplace Creator
Compendium Curator

I consistently get this error as well while searching for any one word in LFG.

The web server reported a gateway time-out error.

  • Ray ID: 4bda92b85a213e5c
  • Your IP address: ##.73.190.196
  • Error reference number: 504
  • Cloudflare Location: Zurich

I've experienced it doing keyword searches in the group finder before as well but not consistently.  More of an intermittent error.  Same with paging past results page 6 or 7.

Personally, I've had this happening for months on specific pages. The Lore pages from Volo's for Beholders, Giants, and Yuan-ti just refuse to open for me.

May 10 (6 years ago)

Edited May 10 (6 years ago)

Any sort of conclusion on this issue? Even an update?