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cant place text

so when i select the text function on the side bar and i click, the box pops up then instantly disappears, i cant type in it. the only way i have found to be able to type is if i hold the mouse button and try to type something. but whats even more irritating is that when the box disappears it still created the text entity. so i can still click and drag it but its less then 1 pixel wide so i cant use it to even try to type. i have tried reloading the page, exiting the game and relaunching. i dont own the actual server i am in but i am set as the DM. please help
We're sorry to hear that you are experiencing issues with this. Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser            - Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20            - Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please provide us with the name of the Character Sheet you are using and thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
Hi Rowan, Sorry to hear you are having this issue! This is a known problem that has recently come to fruition in the latest chrome version (v73.*). Workarounds at this time are to use Firefox or to rollback chrome to an earlier version. Or, holding down the mouse until one character has been entered. That said, I have appended your information to the existing ticket.
Yeah, it happened in my Dungeon of the Mad Mage game. I reset my Chrome and (Magic*Magic) It worked fine.
What do you mean "reset my chrome" ?