Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×

My Library issue - Forder disappeared

1554827084

Edited 1554827209
   So, I was reorganizing all of my numerous maps and assets and suddenly, one of my crucial folders just vanished. I followed through whole "Solving an issue" steps - it never has appeared again (on any device or. Although all the liles are accessible through "search"  a would really like to have my folder returned. After reading several forum threads I know this problem has occured not once or twice so i hope you get it fixed easily :)  Step by step instructions on how to reproduce the issue: 1. Go to "My Library"  > There must be a folder named "Tokens" but it never appears where it actually should be Computer's settings:  Operating System Windows 10 (64-bit) Web Browser Chrome 73.0.3683.86 Screen Resolution 1366 x 768 Browser Size 1366 x 657 Javascript Yes Cookies Yes Color Depth 24 Flash Version Not Installed User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36  Anti-virus software: None List of any browser add-ons or extensions enabled: None Console Log: I dont think logs that could be needed have been saved. Unfortunately.
Hi Ivan, I believe a rollback CAN retrieve your folder. When was the last time you saw it?
1554996736

Edited 1554996789
The same day I reported the problem =)  So, it happened on the 9th of April, somewhen in the mid-day  The folder still exists i guess. Because i can search for files in it