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Tokens from Character Vault

Hello. I was able to have all of my players export their characters from a previous campaign, into a brand new campaign. The character sheets show up just fine, with all of the appropriate artwork, tokens, and character sheet information. However, when I attempt to drag a character onto the tabletop, nothing happens. No token appears. I can edit the character, and the token is definitely still there, and it's a token that exists in my Art Library. I've verified that I'm on the correct layer. I've tested on multiple map tabletops. Tried to drag all 15 characters to the table top (this includes wild shapes, familiars, minions, pets, etc). None of them pull. I can always just create a new token since I own the artwork, but would love a clarification. Thoughts on what might be wrong? Thanks in advance!
I tried the old software developer strategy of "Restart the Application" I exited the game, launched it again, and now all tokens drag and drop. Working as intended. TY.