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My game keeps freezing.

To whomever responds, thanks in advance for your time. I've been having major issues with my game locking up during play, to the point that I've had to kill my browser and sometimes even restart my system. My system is Windows 10 with an i7-7700 CPU @ 3.60GHz, with 16 Gb RAM and an NVIDIA GeForce GTX 1060 3GB GPU. My system should be beefy enough to handle things no problem, right? I'll have maybe three to five players in game, and I'll try to open a token options window, or a character sheet (we're using the Community Pathfinder sheet) and I can't activate anything, nor place my curser in a text field and type in text. Even just typing a lookup in compendium won't work. I'm using Chrome usually, but have also tried to use Firefox and Opera due to suggestions from others. None of these have any extensions active, I've cleared my cache, and all the other troubleshooting suggestions. Its getting really frustrating, and none of my players have reported similar behavior on their side either. Please help.
1559424522
vÍnce
Pro
Sheet Author
There was a major performance hit on roll20 with big sheets like the (Pathfinder Community sheet) if using the Lastpass extension and/or using the auto-fill fields option of the browser(I think this was only an FF issue).  
1559429000
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Autofill on Firefox is a show-stopper for Roll20.
We're sorry to hear that you are experiencing issues with this. Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser            - Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20            - Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
When you say extensions, does that include Adblock Plus? What about the R20ES VTT Enhancement?
1559430592
vÍnce
Pro
Sheet Author
There have been conflicts with roll20 and Adblock plus in the past...
Ok, can I just disable it, or do I need to remove it completely? And what about the Enhancement Suite?
1559432164
vÍnce
Pro
Sheet Author
Definitely follow the directions given by Berenice(mod team) so that they can better isolate the problem. Just my opinion, but I would try disabling both if possible.  Not sure if Adblocker Plus can be disabled without uninstalling.  It's been a long while since I used it.  You also might want to make surer that all of the roll20-related url's are whitelisted.  I don't use the program, so I'm not sure what that might entail.  
1559433202
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
You can search in your browser's store for an extension manager to quickly and temporarily deactivate them (except for the extension manager itself, of course). Also, running in a Private Browsing window deactivates most extensions.
1559436304

Edited 1559436354
Oh, Ok, I didn't know that. I went ahead and turned off autofill, and that seemed to really be the problem. Its working fine now, I think. The real test will be on Tuesday when we're playing, but I think that might have been the entire issue, and I had no idea. Its working fine with the enhancement suite, too.  If you haven't tried that out, btw, you really should take a look, it makes some solid interface improvements. Makes the map selection into a dropdown. Automates creating token macros on the powers tab. Autosorts the initiative tracker and opens it when initiative is rolled, autosorting any initiatives added after combat starts. Adds a Token Settings tab to the sheet Lets you turn off the Player list at the bottom, turn off player drawing permission, and scale token labels and symbols to the token size. It's made a real difference in my ability to run a game. So, it looks like that solved my issue. Thank you again for the assistance.