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Cant drop item in Compendium

2app.js?1559663039:563 Body drop! app.js?1559663039:552 Compendium item dropped onto target! app.js?1559663039:562 Drop handled, returning... app.js?1559663039:552 Really updating character sheet values app.js?1559663039:553 Foudn a pre-defined key order! app.js?1559663039:552 Setting up repeating sections took until 18ms app.js?1559663039:552 Finding list of dirty attributes took until 19ms app.js?1559663039:552 Querytest took until 21ms app.js?1559663039:552 Attribute cache compliation took until 21ms app.js?1559663039:552 Set values (including auto-calcuating variables) took until 25ms app.js?1559663039:552 Took 26ms And yes i have already done the clear date bit and so on. found some others having the same problem with no fix, i have all so maid a copy of the same sheet with no luck. 
1559691501
Scott C.
Forum Champion
Sheet Author
API Scripter
Compendium Curator
What compendium are you trying to drop from, which character sheet are you using and which compendium items are you having trouble with?
Sorry i should say Spells, and from the PHB, and one of my players Sheets, trying to add Find familiar.  
1559696186
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Which sheet are you using? Not all of them accept drag and drop. Is it just the one character? Also, make sure the sheet is not popped out into its own window. Drag and drop only works with an engaged sheet.
The D&D 5th by Roll20 the drag and drop worked before, and i can do it on two other char sheets,just stoped out of the blue on tow others. and nope not popped out. 
1559763650

Edited 1559763688
I need a Dev to take a look at my game, im still running into it, and ive got a game coming up, i have looked up everything, done everything ( that i know of and seen online ) with no luck again here is my Log Show Character View Dialog! app.js?1559662531:552 --- RENDER CHARACTIVE VIEW ---- app.js?1559662531:552 Redoing charsheet html 9Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure image '<URL>'. This content should also be served over HTTPS. app.js?1559662531:552 78ms to end of html app.js?1559662531:545 189 VM12:4656 5th Edition OGL by Roll20 v2.7 app.js?1559662531:552 Really updating character sheet values app.js?1559662531:553 Foudn a pre-defined key order! app.js?1559662531:552 Setting up repeating sections took until 53ms app.js?1559662531:552 Updating ALL VALUES app.js?1559662531:552 Finding list of dirty attributes took until 53ms app.js?1559662531:552 Querytest took until 54ms app.js?1559662531:552 Attribute cache compliation took until 54ms app.js?1559662531:552 Set values (including auto-calcuating variables) took until 74ms app.js?1559662531:552 Appending to screen took until 105ms app.js?1559662531:552 Took 113ms 2app.js?1559662531:563 Body drop! app.js?1559662531:552 Compendium item dropped onto target! app.js?1559662531:562 Drop handled, returning... Just stops at returning, does not drop spell on to char sheet. I've asked for help on this and some other problems with no luck.
Hello Crow, I am sorry to hear that you have encountered this issue with dragging and dropping spells onto a charactersheet. To rule out potential issues,  please carefully work through these steps of our guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please provide us the Campaign name, name of the Character sheet, and thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!
Step 1: Make sure to use the right browser  ( Done already no luck ) Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20   ( Done already no luck ) Please disable  all  add-ons/extensions. Step 3: Clear your cache  ( Done already no luck ) Operating System Windows 10 (64-bit) Screen Resolution 1920 x 1080 Web Browser Chrome 74.0.3729.169 Web Browser Size 1920 x 1007 IP Address 8.10.150.48 Color Depth 24 bit Javascript Enabled Macromedia Flash Version Not Installed Cookies Enabled Show Character View Dialog! app.js?1559662531:552 --- RENDER CHARACTIVE VIEW ---- app.js?1559662531:552 Redoing charsheet html 9Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure image '<URL>'. This content should also be served over HTTPS. app.js?1559662531:552 78ms to end of html app.js?1559662531:545 189 VM12:4656 5th Edition OGL by Roll20 v2.7 app.js?1559662531:552 Really updating character sheet values app.js?1559662531:553 Foudn a pre-defined key order! app.js?1559662531:552 Setting up repeating sections took until 53ms app.js?1559662531:552 Updating ALL VALUES app.js?1559662531:552 Finding list of dirty attributes took until 53ms app.js?1559662531:552 Querytest took until 54ms app.js?1559662531:552 Attribute cache compliation took until 54ms app.js?1559662531:552 Set values (including auto-calcuating variables) took until 74ms app.js?1559662531:552 Appending to screen took until 105ms app.js?1559662531:552 Took 113ms 2app.js?1559662531:563 Body drop! app.js?1559662531:552 Compendium item dropped onto target! app.js?1559662531:562 Drop handled, returning... Campagin name - Rise of Arakon Character Sheet - Orodrath 
Hello ?
Hello Crow, Thank you for this requested information. We also apologize for any delay. I have gone ahead and passed it along to the devs. We hope to have more information for you soon. Additionally, I have gone ahead and deleted your other post with your console log for consolidation purposes. We will respond in this thread.  Thanks!
Ah great, thank yoy. hope to hear from some one soon.
Hi Crow, Sorry for the delay! I was able to reproduce the behavior on my end for that character in particular-- however nothing is standing out from the console log. I am passing this along for further investigation, but as a workaround at this time I would recommend either remaking the sheet or using a separate sheet to hold spells. Apologies for the inconvenience!
Any eta on when i should know whats going on ? And will do, had him do it two times already, whats a thread lol
So will waiting on a answer on whats going on, or even a oh hey we are still working on it, starting to feel like my money is being wasted when i cant use what i paid for, or get a answer from some one other then saying the same things over and over again like a drone.
Hello Crow, I have pinged the devs for more information on this issue. As soon as we have some, we will be sure to let you know. In the meantime, did the workaround provided by Drespar work? 
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Edited 1560775309
Drespar
Roll20 Team
Hi Crow, Talking with a developer, it seems that the drop fields may have gotten stuck on the sheet. Could you try dropping a weapon, proficiency, etc. and then try with the intended skill again? That should clear the sheet worker error.
Well my player end up remaking his sheet for the three timed, but it seems to be working fine for now.
Another thing tho, is the music, after about 15-20mins of game time, the music for my players starts to cut in and out, are work around is to refresh the webpag but that wont work all the time. and same for the animated Image will go Black or white color for some players and others not.
Man you guys are bad at getting back to people, Again im asking for help or an answer to my problems. the music, after about 15-20mins of game time, the music for my players starts to cut in and out, are work around is to refresh the webpag but that wont work all the time. and same for the animated Image will go Black or white color for some players and others not.
1561832624
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
You might get better response by starting a new thread for a new issue, or posting in the official feedback thread if one exists, for the feature you are having problems with. I think the Jukebox feedback thread is here , and the animation thread is here . I think the music cutting out after time has been reported from several users.
Thank you keithcutis, and i will do just that.