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The "My audio" Bug.

Hello, (I'm French so please excuse me if I make some mistakes)  When I try to import my own music with the "My Audio" section, (mp3 file under 20Mb) the file load and at the end of this a cross appear on the file with a red message of error just under the file. Last week, I had tried with a music to see how it worked and I managed to upload my own music on roll20 without error. Today, to assure me, it's not a compatibility problem of my songs, I retried to upload the same music which worked last week. But the same message of error appeared. So, I guess, it is not a problem with my files but a problem of roll20 (because even the file which worked last week don't work anymore). If you need the error message, I can copy it (and if you need it, should I send you a word document with the error message inside or just put it directly in the forum conversation ?). Have a nice day !
1560865195
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
My first thought is to check your account settings to make sure you have not exceeded your storage quota. What does the error message say? You can certainly put it in a forum message.  By way of Google Translate: Ma première pensée est de vérifier les paramètres de votre compte pour vous assurer que vous n’avez pas dépassé votre quota de stockage. Que dit le message d'erreur? Vous pouvez certainement le mettre dans un message du forum.
It seems it was the storage limit, thanks you very much ! If you permit me another question, is music storage included in the limit of 100Mb of a classical account ?
1560876904
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Yes it is. At the time of this writing, it is my understanding that your account storage is made up of items in your art library and uploaded audio.
I cleaned some of useless stuff and now I can upload correctly my musics, big thanks to you ^^ !