Hello again Jeharo, Jeharo said: Yeah, he was just right clicking, not holding down. Please have them verify that they do not have the mouse Click Lock enabled on within the mouse settings within the Control Panel's Mouse settings. If they do not have this enabled, please have them follow the troubleshooting steps listed below. Thanks! To rule out potential causes and provide a baseline for assistance, please carefully work through these steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in Step 4 . (Don't forget the complete Console Log!) Thank you!