Missing tokens in Waterdeep: Dungeon of the Mad Mage

I purchased the Waterdeep: Dungeon of the Mad Mage module with map and card deck addon. If I add the addon to the game it removes almost all of the enemy tokens from the maps. This is very frustrating because at first, I didn't realize the tokens where suppose to be there so I added them manually. I found one or two tokens that were still added from the module and that got me thinking. I tested the module without the deck addon and all the tokens load properly. As soon as I add the addon the tokens disappear and there is no way to get them back.

According to the module marketplace page, it already includes the card deck and maps (I assume those are available separately for people that own a physical copy and just want those parts of the module to play).  According to the map and card deck addon, you will have trouble if you try to add it to the module: Important Notice: The  Waterdeep: Dungeon of the Mad Mage  - Map & Card Deck Addon is not designed to be added into the core Dungeon of the Mad Mage adventure module, as these elements already exist within the module. Attempting to import them into the core module will result in your current maps being overwritten by the addon's maps.

You can write to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> if you have purchased the addon in error, and request a refund.

Hello Matthew S., As the others have already stated, when you download the Module, it will have everything needed to run the W:DotMM adventure. Using the add-on with the module, will cause these issues. As such, if you have any questions regarding your purchases, you will need to contact the Accounts team at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a>.&nbsp; Thanks!