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Billed for a month yet only get 2 weeks of subscription

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Billed for a month yet only get 2 weeks of subscription
1563867999
[Deleted]
Permalink for 7631817 Quote
I have cancelled my pro subscription today, which I was billed for on the 13th of july, yet my subscription ends on the 31st of July, so I lose half a month of subscription. Is there any way I can get a refund or additional time as I've paid for a full month of subscription yet only get about two weeks ?
1563868831
Pat S.
Forum Champion
Sheet Author
Permalink for 7631834 Quote
Did you email the devs about it? Contact email is <a href="mailto:team@Roll20.net" rel="nofollow">team@Roll20.net</a> They handle stuff like this through email.
1563869401
[Deleted]
Permalink for 7631841 Quote
Pat S. said: Did you email the devs about it? Contact email is <a href="mailto:team@Roll20.net" rel="nofollow">team@Roll20.net</a> They handle stuff like this through email. Thanks a lot, will do that immediately, cheers.
1564127831
Berenice
Permalink for 7639377 Quote
Hi TimeBandit, thanks for emailing in.&nbsp; I'll be closing this thread now!