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One of my players can't see the sheet I assigned to him unless I change the permission to all players. the other players can see an edit their sheets just fine.
What sheet are you using? Also what browser is your player using, and can he see Characters in other games? The more information you can provide, the easier it will be to pinpoint/fix the problem.
Make sure there is: A) Only one instance of his name in the list of controllers, and B) His listed name is not potentially a problem "Player", or "Xîéñ032##", or virtually identical to another player's name. The easiest thing to do is to ask him to change his name in the campaign and see if that solves the issue.