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Can't get charactermancer to launch - D&D5E roll 20 Sheet

I looked at the game settings and it is turned on and the NPC block is not checked.   I tried it in games it worked in the past and created a new game.  It has been awhile since I played so I assume it is user error but I can't figure it out.  Any suggestions?
Figured out how to launch it under the settings on the character sheet