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Voice and Video Not Working-August 23, 2019

1566611794

Edited 1566615121
Is anyone else having voice/video issues tonight on Roll20? We connected and each of us could only see and hear ourselves. Tried reconnecting/relaunching/using different browsers. Google Chrome:  Version 76.0.3809.100 (Official Build) (64-bit) Windows 8 Enterprise Cleared cache, tried Firefox no change. 4 others on different machines with different configurations had the same problem. Couldn't post the whole Chrome console log without freezing up the web page, so here's a tidbit of it: firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied  S @ firebase.2.4.0.js:45 (anonymous) @ firebase.2.4.0.js:222 (anonymous) @ firebase.2.4.0.js:186 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169 firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied
1566687430

Edited 1566687483
Nicholas
Roll20 Team
Hello Tee D. - I'm sorry to hear that you're having issues with the site, but we are reporting no downtime or common issues  with Video and Voice at the moment . To rule out potential issues, w e would request you and your group follow  the steps below. Please carefully work through Steps 1 through 8 of the Roll20 guide to  Audio Visual Troubleshooting : Step 1: Make sure you’re using the most recent version of either Chrome or Firefox Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Give Roll20 permission to use your microphone and camera Step 3: Make sure Video and Voice are turned on inside Roll20 Step 4: Clear your Web Browser’s Cache Step 5: Make sure you have the right ports open Step 6: Check if your camera is working with WebRTC Step 7: Check that your camera is functioning Step 8: Do a bandwidth test If none of the above succeeds, please thoroughly work through  Step 9 : Step 9: Solving Technical Issues Step 9.2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 9.4: Provide a bug report Please ensure that the Console Log is complete. If you have a MacBook Pro (or a MacBook in general), try this: open a terminal and type "sudo killall VDCAssistant" to see if this solves the issue. Information can be found  here in an Apple forum post . Thank you!
Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-WdxGCnIaUHQKFfngdFoVjbSD04IitO4GFvqrq5QXoPo='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-JeWbh0DatVbnZhQNBSXTdn1mQkTkdb72YVLCn8c2k88='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:5067 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-vileAyXucIHIT+3pbOzFP62jSSQqBYQ/DZ/WZAa5v4Y='), or a nonce ('nonce-...') is required to enable inline execution. 9Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. sheetsandboxworker.js?1566705515019:682 Starting up WEB WORKER 96firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied&nbsp; S @ firebase.2.4.0.js:45 app.js:547 Adding myself before r firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied&nbsp; S @ firebase.2.4.0.js:45 firebase.2.4.0.js:45 FIREBASE WARNING: Exception was thrown by user callback. TypeError: Cannot read property 'getElementsByTagName' of undefined &nbsp; &nbsp; at new i (<a href="https://app.roll20.net/assets/app.js?1566315899:331:19214" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:331:19214</a>) &nbsp; &nbsp; at t.connection (<a href="https://app.roll20.net/assets/app.js?1566315899:571:13083" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:571:13083</a>) &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/app.js?1566315899:571:10017" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:571:10017</a> &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/app.js?1566315899:571:10336" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:571:10336</a> &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:262:42" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:262:42</a> &nbsp; &nbsp; at gc (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:52:165" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:52:165</a>) &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:229:98" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:229:98</a> &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:186:355" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:186:355</a> &nbsp; &nbsp; at Qh.h.Ld (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:188:104" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:188:104</a>) &nbsp; &nbsp; at Eh.Ld (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:178:364" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:178:364</a>)&nbsp; S @ firebase.2.4.0.js:45 firebase.2.4.0.js:52 Uncaught TypeError: Cannot read property 'getElementsByTagName' of undefined &nbsp; &nbsp; at new i (app.js:331) &nbsp; &nbsp; at t.connection (app.js:571) &nbsp; &nbsp; at app.js:571 &nbsp; &nbsp; at app.js:571 &nbsp; &nbsp; at firebase.2.4.0.js:262 &nbsp; &nbsp; at gc (firebase.2.4.0.js:52) &nbsp; &nbsp; at firebase.2.4.0.js:229 &nbsp; &nbsp; at firebase.2.4.0.js:186 &nbsp; &nbsp; at Qh.h.Ld (firebase.2.4.0.js:188) &nbsp; &nbsp; at Eh.Ld (firebase.2.4.0.js:178) 562firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied&nbsp; S @ firebase.2.4.0.js:45 firebase.2.4.0.js:45 FIREBASE WARNING: Exception was thrown by user callback. TypeError: Cannot read property 'getElementsByTagName' of undefined &nbsp; &nbsp; at new i (<a href="https://app.roll20.net/assets/app.js?1566315899:331:19214" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:331:19214</a>) &nbsp; &nbsp; at t.connection (<a href="https://app.roll20.net/assets/app.js?1566315899:571:13083" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:571:13083</a>) &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/app.js?1566315899:571:10017" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:571:10017</a> &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/app.js?1566315899:571:10336" rel="nofollow">https://app.roll20.net/assets/app.js?1566315899:571:10336</a> &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:262:42" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:262:42</a> &nbsp; &nbsp; at gc (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:52:165" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:52:165</a>) &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:229:98" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:229:98</a> &nbsp; &nbsp; at <a href="https://app.roll20.net/assets/firebase.2.4.0.js:186:355" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:186:355</a> &nbsp; &nbsp; at Qh.h.Ld (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:188:104" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:188:104</a>) &nbsp; &nbsp; at Eh.Ld (<a href="https://app.roll20.net/assets/firebase.2.4.0.js:178:364" rel="nofollow">https://app.roll20.net/assets/firebase.2.4.0.js:178:364</a>)&nbsp; S @ firebase.2.4.0.js:45 firebase.2.4.0.js:52 Uncaught TypeError: Cannot read property 'getElementsByTagName' of undefined &nbsp; &nbsp; at new i (app.js:331) &nbsp; &nbsp; at t.connection (app.js:571) &nbsp; &nbsp; at app.js:571 &nbsp; &nbsp; at app.js:571 &nbsp; &nbsp; at firebase.2.4.0.js:262 &nbsp; &nbsp; at gc (firebase.2.4.0.js:52) &nbsp; &nbsp; at firebase.2.4.0.js:229 &nbsp; &nbsp; at firebase.2.4.0.js:186 &nbsp; &nbsp; at Qh.h.Ld (firebase.2.4.0.js:188) &nbsp; &nbsp; at Eh.Ld (firebase.2.4.0.js:178) 331firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied&nbsp; S @ firebase.2.4.0.js:45 app.js:563 window resize app.js:543 Final set zoom! app.js:542 UPDATE GL SIZE! app.js:543 Final set zoom! firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied&nbsp; S @ firebase.2.4.0.js:45 467firebase.2.4.0.js:45 FIREBASE WARNING: update at /campaign-4626807-zzjRw0J_YOwvMAXk0D61dw/jukeboxplaylist/-LhBOXPdESKC7x1bQrsj failed: permission_denied&nbsp; S @ firebase.2.4.0.js:45 (anonymous) @ firebase.2.4.0.js:222 (anonymous) @ firebase.2.4.0.js:186 h.Ld @ firebase.2.4.0.js:188 Eh.Ld @ firebase.2.4.0.js:178 (anonymous) @ firebase.2.4.0.js:176 yh @ firebase.2.4.0.js:170 La.onmessage @ firebase.2.4.0.js:169
Hi Tee D. - Would you mind also providing the WebRTC Debug Log as well, please? &nbsp;To retrieve it, click the "Download WebRTC Debug Log" button within the&nbsp; in-game&nbsp; "Settings" tab. Be aware, the log only exists in your and your player's browser up until you or they refresh. You'll want to download the log right after you start having issues, but before anyone refreshes, to get the most useful information.
Nicholas said: Hi Tee D. - Would you mind also providing the WebRTC Debug Log as well, please? &nbsp;To retrieve it, click the "Download WebRTC Debug Log" button within the&nbsp; in-game&nbsp; "Settings" tab. Be aware, the log only exists in your and your player's browser up until you or they refresh. You'll want to download the log right after you start having issues, but before anyone refreshes, to get the most useful information. For whatever reason, I can't seem to post that log. I've post the information in a reply about 5 times and it never shows up after I click "Submit"
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Edited 1566783546
Well, if I split it up maybe that will work ---- Ruedi w. Stats ---- Video SENT, Avg Per Second &nbsp; &nbsp; NACK: 0,0,0,0,0,0.03,0.03,0.02,0.02,0.02,0.02,0.02,0.02,0.02,0.02,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 Pks Sent: 24.09,24.02,23.1,22.51,22.86,23.26,23.54,23.47,23.06,22.73,22.6,22.52,22.26,22.22,22.29,22.54,22.98,22.85,22.87,22.89,22.92,23.03,23.13,23.21,23.41,23.47,23.49,0.08,0.5,0.96,1.45,1.88,2.23,2.57,2.89,3.2,3.5,3.77,4.07,4.31,4.56,4.79,5.02,5.34,5.58,5.73,5.86,6,6.13,6.23,6.3,6.39,6.47,6.54,6.64,6.71,6.78,6.86,0.09,0.2,0.32,0.45,0.56,0.67,0.77,0.86,0.98,1.12,1.24,1.36,1.43,1.51,1.6,1.66,1.72,1.79,1.86,1.92 Video RECEIVED, Avg Per Second &nbsp; Jitter: 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 &nbsp; &nbsp; NACK: 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 Pks Rcvd: 30.33,29.97,30,29.32,28.41,28.07,28.22,28.9,29.78,30.2,31.07,31.29,31.62,31.88,32.05,31.85,31.62,31.41,31.13,30.7,30.13,29.46,28.92,28.41,27.84,27.32,26.95,0.12,0.61,1.1,1.52,1.89,2.2,2.44,2.71,3.09,3.5,3.83,4.12,4.32,4.5,4.69,4.86,5.02,5.22,5.35,5.48,5.62,5.71,5.7,5.67,5.81,5.94,6.11,6.17,6.25,6.31,6.26,0.08,0.2,0.32,0.42,0.49,0.66,0.82,0.96,1.08,1.21,1.34,1.47,1.57,1.69,1.81,1.93,2.04,2.15,2.23,2.34
Pks Lost: 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 Audio SENT, Avg Per Second &nbsp; &nbsp; NACK: 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 Pks Sent: 49.79,49.87,49.91,49.93,49.95,49.96,49.97,49.97,49.97,49.97,49.98,49.98,49.98,49.98,49.98,49.99,49.98,49.99,49.99,49.99,49.99,49.99,49.99,49.99,49.99,49.99,49.99,0.19,1.04,1.84,2.58,3.28,3.94,4.55,5.14,5.69,6.21,6.7,7.17,7.61,8.04,8.44,8.82,9.19,9.54,9.88,10.2,10.51,10.8,11.08,11.36,11.62,11.87,12.11,12.35,12.57,12.79,13,0.19,0.44,0.73,0.98,1.21,1.48,1.71,1.91,2.16,2.37,2.56,2.78,2.97,3.14,3.35,3.53,3.68,3.88,4.04,4.18 Audio Received, Avg Per Second &nbsp; Jitter: 0.06,0.05,0.03,0.02,0.03,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0.01,0,0,0.01,0,0,0.01,0,0.01,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0.01,0.02,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 &nbsp; &nbsp; NACK: 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 Pks Rcvd: 49.64,49.81,49.87,49.9,49.92,49.93,49.94,49.95,49.96,49.96,49.96,49.97,49.97,49.97,49.97,49.98,49.98,49.98,49.98,49.98,49.98,49.98,49.98,49.98,49.98,49.98,49.99,0.19,1.04,1.83,2.58,3.28,3.93,4.55,5.13,5.69,6.21,6.7,7.17,7.61,8.03,8.44,8.82,9.19,9.54,9.87,10.2,10.5,10.8,11.08,11.35,11.62,11.87,12.11,12.35,12.57,12.79,13,0.18,0.44,0.73,0.98,1.21,1.48,1.71,1.91,2.16,2.37,2.56,2.78,2.97,3.14,3.35,3.53,3.68,3.88,4.04,4.18 Pks Lost: 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 ---- END Ruedi w. Stats ---- -----&nbsp;
1566784363

Edited 1566784644
Okay, removed the "pipe" character and I was able to finally post this part as well. Personal LOG ----- Loading Roll20 Chat Event Handlers Number of other Players: 1 Broadcast Type: both Receive Type: both Started local media Handle Signalling Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Candidate FROM: Remote connection for Ruedi w. not created, YET. Offer FROM: Ruedi w. Offer FROM: Ruedi w. Offer FROM: Ruedi w. Offer FROM: Ruedi w. Video Quality: medium Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Reconnect! Send All Message:&nbsp; disc 1566704674486 Number of other Players: 1 Broadcast Type: both Receive Type: both Started local media Handle Signalling Video Quality: medium Connection INIT: Ruedi w. Offer TO: Ruedi w. Candidate TO: Ruedi w.&nbsp; HOST udp Candidate TO: Ruedi w.&nbsp; HOST udp Candidate TO: Ruedi w.&nbsp; STUN udp Candidate TO: Ruedi w.&nbsp; STUN udp Candidate TO: Ruedi w.&nbsp; HOST tcp Candidate TO: Ruedi w.&nbsp; HOST tcp Answer FROM: Ruedi w. Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Candidate FROM: Ruedi w.&nbsp; TURN udp Ruedi w. joined CONNECTED: Ruedi w.&nbsp; STUN/TURN All Message FROM: Ruedi w. disc 1566705515822 Connection CLOSING: Ruedi w. Connection CLOSED: Ruedi w. Reconnect! Send All Message:&nbsp; disc 1566705538376 Number of other Players: 1 Broadcast Type: both Receive Type: both Started local media Handle Signalling Video Quality: medium Connection INIT: Ruedi w. Offer TO: Ruedi w. Candidate TO: Ruedi w.&nbsp; HOST udp Candidate TO: Ruedi w.&nbsp; HOST udp Candidate TO: Ruedi w.&nbsp; STUN udp Candidate TO: Ruedi w.&nbsp; STUN udp Candidate TO: Ruedi w.&nbsp; HOST tcp Candidate TO: Ruedi w.&nbsp; HOST tcp Answer FROM: Ruedi w. Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; STUN udp Ruedi w. joined CONNECTED: Ruedi w.&nbsp; STUN/STUN All Message FROM: Ruedi w. disc 1566705998226 Connection CLOSING: Ruedi w. Connection CLOSED: Ruedi w. Offer FROM: Ruedi w. Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Connection INIT: Ruedi w. Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; STUN udp All Message FROM: Ruedi w. disc 1566705999602 Connection CLOSING: Ruedi w. Connection CLOSED: Ruedi w. All Message FROM: Ruedi w. disc 1566705999830 Offer FROM: Ruedi w. Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Candidate FROM: Ruedi w.&nbsp; HOST udp Connection INIT: Ruedi w. Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; HOST tcp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate FROM: Ruedi w.&nbsp; STUN udp Candidate TO: Ruedi w.&nbsp; HOST udp Candidate TO: Ruedi w.&nbsp; STUN udp Candidate TO: Ruedi w.&nbsp; HOST tcp Ruedi w. joined CONNECTED: Ruedi w.&nbsp; STUN/STUN ---- END Personal LOG ----
Worth noting: we were using the Lichs Lair. When we moved to another campaign, we were all able to get video and hear each other. It looks like this is specific to that room. <a href="https://app.roll20.net/campaigns/details/4626807/the-lichs-lair" rel="nofollow">https://app.roll20.net/campaigns/details/4626807/the-lichs-lair</a>.
Hi Tee D. -&nbsp; Thanks for providing that information. To confirm, when you were experiencing this issue, did you or your other players try to go to the in-game "Settings" tab and click the "Reconnect" button under the heading "Reconnect to chat and update settings"?&nbsp; Also, for the game that is experiencing these issues, would you mind attaching a screenshot of your Video and Voice settings from the in-game "Settings" tab, please?