Character and token images

my games tokens and character images keep corrupting and deleting themselves from all of my campaigns i have fixed them by hand multiple times already. 

Hi Seph, I'm sorry to hear that you are experiencing issues with this.  Please carefully work through steps 1-3 of our guide to  Solving Technical Issues: Step 1:  Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions Step 3:  Clear your cache If none of the above succeeds, please work through Step 4. (Don't forget the complete Console Log!)  Thanks!