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My campaign won't load

1567040121

Edited 1567080472
I'd never had this issue before, but tonight when my players and I went to play our Curse of Strahd campaign we've had going for several months now, the campaign wouldn't load. Four different people tried to load this campaign, and it wasn't loading for any of us. The last time we played - which was two weeks ago - no one had this issue. Suddenly all of us do. When I try I can get to the point of it getting to the loading screen, but then it doesn't get any further. It just stays like that until Chrome gives me a pop up suggesting that the page has stopped working. The campaign room is "Curse of Strahd: Shenanigans"
Hello Matthew W., I am sorry to hear that you have encountered this issue trying to access this campaign.  There is currently an issue with AFoW and Global Illumination being turned on at the same time for a page that can cause this issue. Do you know if the page you were on was using both features? If so, one of them will need to be turned off.  However, to rule out other potential issues and provide a baseline for assistance,  please carefully work through these steps of our guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in  Step 4 .  (Don't forget the complete Console Log!) Thank you!
Hello, This should be resolved for you now :) As Dragon Dreamer stated, there is a known issue surrounding having both Advanced Fog of War as well as Global Illumination enabled at the same time. At this time, I would suggest checking your maps to make sure that they only have one or the other enabled at a time. Sorry for the trouble!