Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
×

Cookie Preferences

We use Cookies to help personalize and improve Roll20. For more information on our use of non-essential Cookies, visit our Privacy Policy here.
Create a free account

Can't create Descent into Avernus game despite owning Module.

  1. Community Forums
  2. Roll20 Marketplace & Creative Content
  3. Can't create Descent into Avernus game despite owning Module.
1568733707
Kevin T.
Permalink for 7774331 Quote
The module for Descent into Avernus came out today but when I went to create a game for my party it wasn't on my list of owned games. It says I own it on the marketplace page. But it doesnt show up in my list of owned modules It said it came out 11am EST, but for some reason I can't use the module I preordered. Is there some kind of technical problem?
1568734215
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 7774351 Quote
From the Marketplace page: This item is a preorder and will unlock on September 17th, 2019 at 10 A.M. PDT
1568734258
Kevin T.
Permalink for 7774352 Quote
That’s odd because it said 11 est for me. Thanks for clarifying
1568735000
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 7774373 Quote
I wonder if it has something to do with Time Zone localization? Weird.
1568739818
Andreas J.
Forum Champion
Sheet Author
Translator
Permalink for 7774519 Quote
The official bug report thread went just up 12 minutes ago, so maybe it's accessible now?
1568740477
Rough Patch
Permalink for 7774537 Quote
It isn't accessible for me either.
1568740856
Will T.
Pro
Permalink for 7774561 Quote
Having same issue.
1568741169
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 7774572 Quote
It appears to be fixed
1568778421
Aniond
Permalink for 7775963 Quote
If you pre-ordered it.  Clear your cache and cookies and log back in.  That fixed it for me.
You must Login to your Roll20 Account to post a reply.

© Roll20, LLC · Acknowledgements · Terms of Service & Privacy Policy · DMCA · Cookies · Support · Contact Us · Careers · On Social Media: Roll20 on TikTok Roll20 on Facebook Roll20 on Twitter Roll20 on YouTube Roll20 on Twitch Roll20 on Instagram

Roll20 Homepage DriveThru DMs Guild Roll20 Characters Dungeon Scrawl Pathfinder Infinite Starfinder Infinite

Roll20® is a Registered Trademark of Roll20, LLC. All rights reserved.