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Subbed with wrong account

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Subbed with wrong account
1569438864
Judge
Permalink for 7793493 Quote
Hello! I subscribed with this account by mistake, I meant to subscribe with my other account (and have now). Can I get a refund as I cancelled in literal minutes? I used the same card for both. best regards
1569444445
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 7793679 Quote
You'll need to contact Roll20 directly for matters like this: <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>.
1569525835
Dragon Dreamer
Permalink for 7795665 Quote
Hello Judge, You will need to email the Accounts Team at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a>. They will be able to provide you assistance with this request.&nbsp; As this will be handled by email, I am going to close this post.&nbsp; Thanks!