Browser Crash Module and Dynamic Lightning

Hi, My group and i were able to load in fine, but on the redband hideout map I clicked disable the ability to drag tokens through walls. It crashed all of browsers. Is there a way to load into a different page so I can refix that or talk to an admin to reset that page? thanks!

Wow, that should not have resulted in that happening. You could create a dummy account, invite it and promote it to GM, but unfortunately if your problem is on the page with the player flag, it will likely have the same login problem. A mod will likely be along soon to give you the preliminary troubleshooting steps, but it might take a dev coming in through the back end.

Hello Arthellion, I am sorry to hear that you have encountered this crashing issue. To rule out possible issue,  please carefully work through these steps of our guide to  Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache Please let us know if you are still having issues after attempting the above. Thanks!

keithcurtis said: Wow, that should not have resulted in that happening. You could create a dummy account, invite it and promote it to GM, but unfortunately if your problem is on the page with the player flag, it will likely have the same login problem. A mod will likely be along soon to give you the preliminary troubleshooting steps, but it might take a dev coming in through the back end. Yeah, unfortunately, this didn't work. :/ It loads in on the page with the heavy script. Rainflame said: Hello Arthellion, I am sorry to hear that you have encountered this crashing issue. To rule out possible issue,  please carefully work through these steps of our guide to  Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache Please let us know if you are still having issues after attempting the above. Thanks! I've followed these steps and alas, no dice.  Any other possible fixes? Thanks for all your help.

Hello Arthellion, Can you provide us the name of the campaign you are having this issue in?  Additionally, can you go ahead and provide us the information requested in  Step 4  of the  Solving Technical Issues  guide? Once we receive that information, we will be able to provide additional assistance.  Thanks!

Dragon Dreamer said: Hello Arthellion, Can you provide us the name of the campaign you are having this issue in?  Additionally, can you go ahead and provide us the information requested in  Step 4  of the  Solving Technical Issues  guide? Once we receive that information, we will be able to provide additional assistance.  Thanks! Here you go!! Name: D&DLP- The Lost Mines Detailed Description of Issue: Purchase Lost mine of Phandelver Module. Using Dynamic Lighting on Map page. Go to Redband Hideout page. Click the prevent players from moving through walls button. Browsers crash across the board. Attempt to relog but no matter what browser used it crashes the browser. Reproduce: Attempt to log in crashes the browser. Computer Settings; Google Chrome Version 77.0.3865.90 (Official Build) (64-bit) Windows 10 64bit Javascript Enabled Antivirus: Windows Security No Browswer extensions or addons Console Log: 70 app.js?1569951315:543 TOUCH SUPPORTED: false app.js?1569951315:543 USING WEBGL ACCELERATION... app.js?1569951315:543 WEBGL STARTUP SUCCESS app.js:545 Custom Sheet Translation app.js:536 select app.js:536 Switch mode to select app.js:557 Initializing new dice engine with randomness... app.js:557 Using random entropy app.js:560 Compiling sheet... app.js:560 Found rolltemplate: simple app.js:560 Found rolltemplate: atk app.js:560 Found rolltemplate: dmg app.js:560 Found rolltemplate: atkdmg app.js:560 Found rolltemplate: desc app.js:560 Found rolltemplate: spell app.js:560 Found rolltemplate: traits app.js:560 Found rolltemplate: npc app.js:560 Found rolltemplate: npcatk app.js:560 Found rolltemplate: npcdmg app.js:560 Found rolltemplate: npcaction app.js:560 Found rolltemplate: mancerroll app.js:560 Found rolltemplate: mancerhproll app.js:560 Found Charactermancer Repeating Section: topbar app.js:560 Found Charactermancer Repeating Section: leveler-topbar app.js:560 Found Charactermancer Repeating Section: row app.js:560 Found Charactermancer Repeating Section: utilityrow app.js:560 Found Charactermancer Repeating Section: choose app.js:560 Found Charactermancer Repeating Section: custom-proficiency app.js:560 Found Charactermancer Repeating Section: custom-trait app.js:560 Found Charactermancer Repeating Section: spell-holder app.js:560 Found Charactermancer Repeating Section: spell-item app.js:560 Found Charactermancer Repeating Section: asi-row app.js:560 Found Charactermancer Repeating Section: hpbylevel app.js:560 Found Charactermancer Template: l1-welcome app.js:560 Found Charactermancer Template: l1-race app.js:560 Found Charactermancer Template: l1-class app.js:560 Found Charactermancer Template: l1-abilities app.js:560 Found Charactermancer Template: l1-background app.js:560 Found Charactermancer Template: l1-equipment app.js:560 Found Charactermancer Template: l1-spells app.js:560 Found Charactermancer Template: l1-feat app.js:560 Found Charactermancer Template: l1-bio app.js:560 Found Charactermancer Template: l1-summary app.js:560 Found Charactermancer Template: final app.js:560 Found Charactermancer Template: lp-welcome app.js:560 Found Charactermancer Template: lp-levels app.js:560 Found Charactermancer Template: lp-choices app.js:560 Found Charactermancer Template: lp-asi app.js:560 Found Charactermancer Template: lp-spells app.js:560 Found Charactermancer Template: lp-summary app.js:560 Found Charactermancer Template: lp-spellchoice app.js:560 Found webworker script app.js:560 Finding sheet rolls... app.js:561 Including compendium template css. app.js:563 window resize app.js:543 Final set zoom! app.js:542 UPDATE GL SIZE! app.js:543 Final set zoom! tutorial_tips.js:7 tuts loaded 9Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure image '<URL>'. This content should also be served over HTTPS. app.js:555 MESSAGE RECEIVED app.js:555 MessageEvent sheetsandboxworker.js?1570394757129:682 Starting up WEB WORKER app.js:551 Final page load. app.js:563 Refresh jukebox List! app.js:549 Auth'ed. app.js:549 Go post auth! app.js:549 initial setup app.js:563 Refresh jukebox List! app.js:549 specific changed! app.js:547 T.i app.js:563 Refresh jukebox List! app.js:555 refershing page listings! app.js:549 Got players value... app.js:550 joining game... app.js:548 Player -LnbtANqoKV1cfbKxflU is offline... app.js:548 Global Volume: 100=1 app.js:548 Player -LndKAppPtJUFzjaGwWu is offline... app.js:548 Player -LndKDDGf1oTFDBQUc2U is offline... app.js:548 Player -LndKMq0ZA2zkkgpkK3p is offline... app.js:548 Player -LndOzr8aNZDrVkvMCB- is offline... app.js:548 Player -LndP16Fvlw5k6tkXG9Z is offline... app.js:548 Player -LndP2iUtX5GJuJ3YSez is offline... app.js:548 Player -LndPFLlI1Mu12vZovB6 is offline... app.js:548 Player -LndT32h6HzISeyeMSgy is offline... app.js:550 Deferred finish joining... app.js:541 Firebase Online 20app.js:547 Full load page! app.js:549 We have 26 pages app.js:560 Refresh Journal List! app.js:560 Search took 11ms app.js:549 handle page changes app.js:549 Object app.js:551 Scan for new plays! thumb.jpg_large:1 Failed to load resource: the server responded with a status of 403 (Forbidden) app.js:555 refershing page listings! app.js?1569951315:545 Do refresh link cache! app.js?1569951315:563 window resize app.js?1569951315:543 Final set zoom! app.js?1569951315:542 UPDATE GL SIZE! app.js?1569951315:543 Final set zoom! app.js?1569951315:550 init active page! app.js?1569951315:547 activate page! app.js?1569951315:547 FULLY ACTIVATE VIEWS FOR PAGE.

Nicholas said: Hey Arthellion -  I just wanted to pop in and let you know that we haven't forgotten about you. We are currently investigating this and will get back to you as soon as we can with more information and/or a fix for it. Thank you in advance for your patience. Appreciate you stopping by! :)  I created a new module and am working with that, but there were definitely some maps I had built that would be nice to access again! And also seeing what caused the issue so I can still use dynamic lighting would be great!~

Nicholas said: Hey Arthellion - Thank you so much for your patience and apologies for the trouble with this. However, we have good news! Our awesome dev team was seemingly able to get the issue fixed and you should now be able to load into this game! Would you mind checking to see if you are able to access it now? As part of the fix, we had to adjust some of the Dynamic Lighting/Advanced Fog of War settings and data for that page, so our apologies if those settings/data aren't exactly how you left them. Everything looks great and works now! Sincerely appreciate all your help! Thanks for all y'all do!