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I'm stuck on loading screen of my game

I have cleared my browsing data and everything, still not loading. Not giving me the setting menu to exit out of the game either. Not sure what to do here...
Hello, I am sorry to hear that you are having an issue accessing your game. To rule out potential issues and provide a baseline for support,  please carefully work through these steps of our guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please provide us the name of the campaign and thoroughly work through all of the requested information in  Step 4 .  (Don't forget the complete Console Log!) Thank you!