Cannot access character sheets or handouts.

I am experiencing a bug in which I cannot edit or even exit out of handouts/character sheets. The x seems greyed out, and hovering my mouse over the edit button does not change the cursor like it would if you were clicking an executable button. I only just recently got this issue, I use Firefox, and have no add ons enabled and have recently cleared my cache. I am the DM and creator so I don't see why I wouldn't have access to my own handouts and my players character sheets, I checked to see if I had accidentally joined as a player, but I hadn't. To reiterate I am using Firefox with no addons enabled and my operating system is Windows 7. I will also attach an image below to show that I cannot edit. Any help would be greatly appreciated. Edit: Oddly enough I can show players handouts and one of my players is able to access his character sheet, but I cant.

I sometimes can not edit some character journals, handouts, and tokens.  I have found that if I find one I can edit, if I click on its edit and then cancel or save, then I have access to all the others again.  Hans maybe checking out your other character journals to see if one them will open up.  Only other option that I have found is to reload Roll20.

Hello Hans, I am sorry to hear that you have encountered this issue with your character sheets. To rule out possible issue,  please carefully work through these steps of our guide to  Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in  Step 4 .  (Don't forget the complete Console Log! Thank you!