I am unable to see maps or my token in most maps my dm has imported me into. I can only see one map completely with no issues and another map I can see what my character sees but i am unable to see my token. All other maps are completely blacked out and have grey areas indicating where the map area should be but I can see no detail or character tokens. I've logged in on two separate devices and its the same issue. We're guessing it's a connectivity issue, but I don't understand why I can see some maps without issues and others not at all.