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Give a Gift - GM Not Found

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Give a Gift - GM Not Found
1575045122
Steve H.
Permalink for 7947591 Quote
I was attempting to send a gift to a GM and entered the GM email address (which I know is active and correctly entered) and received the following error: No account was found for that email address. Are you sure you entered it correctly? Are others able to successfully gift using this approach?
1575046420
Pat S.
Forum Champion
Sheet Author
Permalink for 7947616 Quote
I would recommend emailing the devs (<a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>) about it.
1575148790

Edited 1575148819
Nicholas
Roll20 Team
Permalink for 7950292 Quote
Hi&nbsp;Steve H. - As Pat S. stated, would you mind emailing us at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> for this issue, please? This will allow us to keep that user's information private and we can best handle a financial transaction from that medium if it's needed. As a result, I'm going to go ahead and close this post. Thanks!