Yes, I can see them now. I understand there to be 2 problems: significant lag and a missing map. There are a couple things to check, including things which you say you have already checked. The map is on the wrong layer. If it is on the GM layer or DL layer, it will not be visible. It should be on the Map layer. She is on a computer that can't handle the load or has another problem. Have her log in from another computer to check this. Dynamic Lighting with Global Illumination and AFoW are all active on a "large" map. Turn off AFoW and see if it improves the lag. However, she should still be able to see the map even with significant lag. I will post any other things to check if I come up with more ideas.