Community Forums: Roll20 stops working at specific times.

Roll20 stops working at specific times.

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Hi there, For the past 2 sessions (last Friday and 2 weeks prior) we had to cut our sessions short, because Roll20 just stopped working out of nowhere and this for the entire party. Clearing cache, resetting internet/pc, using a different browser (using Chrome mainly) did not solve this problem. Both crashes did happened at about 9.30PM gmt+1 which just might be a coincidence. Anyone here suffering from the same issue, or an idea on how to fix it.

1576096699

Nicholas

Roll20 Team

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Hi Bhodar - If you still are running into this issue, would you mind providing a Console Log from the moment you logged into the page till when you encountered the issue, please? Directions for providing a console log in Chrome can be seen here: <a href="https://support.google.com/docs/thread/1873663?hl=en" rel="nofollow">https://support.google.com/docs/thread/1873663?hl=en</a> . The directions for Firefox will be similar, but will use the Firefox interface, which is described here: <a href="https://developer.mozilla.org/en-US/docs/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Web_Console</a> .

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Roll20 stops working at specific times.