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Cant Drag Custom NPC's into battlefield

Hello~ thanks for helping, I've made a bunch of custom NPC's for my game (5e), but i can't drag them into play, im dragging them by their names and not the symbol but its very strange. NPCs i get or edit from the compendium are working just fine, it's all very strange. :(
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keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Is the problem that the tokens are appearing without character sheets linked, or that nothing at all is being generated on the VTT? Have you tried in any other game?
keithcurtis said: Is the problem that the tokens are appearing without character sheets linked, or that nothing at all is being generated on the VTT? Have you tried in any other game? The issue is that the tokens are not appearing on the field, it's woked fine in my other games but not this one for some reason. but in the other games im the owner /dm
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keithcurtis
Forum Champion
Marketplace Creator
API Scripter
You have full privileges for the characters in question: In journal and can edit?
Hey Baobhan -  Were you able to get this issue resolved? Or did you still need some further assistance?
Yeah, sorry for the long reply, the issue is still happening, i made them myself when the Game creator gave me DM powers, i made sure they were ticked, there's another appointed DM in the game and they can't do it either, it requires the owner of the group to drag them into play.
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Edited 1576797167
Nicholas
Roll20 Team
Hi Baobhan -  Can you provide me the name or a link to the game in which this is occurring? Also, can you tell me the exact name of a Journal entry this happened on as well, please? Thanks!