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Delete a Game

Hi , i created a game but now I have to delete it . I went to the specific box but the game is still there . What can i do? Even if i write 'Delete' it doesn't go away
1577109645
Andreas J.
Forum Champion
Sheet Author
Translator
Are you sure you didn't accidentally create more than one game, or deleted the wrong one? Considering that "Not being able to delete a game" isn't that troublesome, it's unlikely you get any response to this over the winter holidays.
Hello Davyh,  The "delete process" can be long sometimes. Try to wait one day or two or disconnect your account and, after 5-10 minutes, go back on roll20. Have a nice day. Rei
I am gonna try again in a few hours , When i click the delete button nothing happens
1577116622
Pat S.
Forum Champion
Sheet Author
Davyh. Sorry to hear you are having issues. Not a mod so I don't want to step on mod toes, but have you gone through the basic troubleshooting steps to eliminate potential problem areas? It's pretty straightforward, but discovering if the issue disappears when you switch browsers for instance can help figure out what's going on. If the first three steps don't do anything, that last step, the console log can give the devs the technical info they need to get to the bottom of the issue. Guide to  Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions  and  anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!)
I tried to do everything . I hope a mod helps me . I can't delete the "Ops" Campaign
Very strange, try to add this problem in "bug reports" forum ? But before, wait tomorrow or 2 days, maybe your game will be delete. However, I have a question, can you join a "delete" game ? If the answer is no, maybe is just a display problem. Rei.
1577138207
The Aaron
Roll20 Production Team
API Scripter
Did you type DELETE in all caps?
1577171163
Gen Kitty
Forum Champion
Davyh said: I tried to do everything . I hope a mod helps me . I can't delete the "Ops" Campaign Doing 'everything' involves finishing Step 4, which has you posting a console log.
Yeah i can join the game . And yes , i have typed DELTE in caps
1577201967
Pat S.
Forum Champion
Sheet Author
I've usually just highlight the word, copy, then paste it into the field. It eliminates the chance I screw up the lettering since I do omit letters or flip them sometimes.
Hi there, I successfully went ahead and deleted the campaign in question for you, Davyh. Do please write in to us at <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> if you experience other issues related to deleting your games or anything else that might crop up!
Thanks all for the help! Merry Christmas all