Community Forums: Can't contact support for refiund

1577823149

I'm trying to send an email to do a refund for the Player's Handbook that I bought since I don't actual need it through you site and the email on my computer isn't working so I can't send out a refund email. 

1577823382

Pat S.

Forum Champion

Sheet Author

Permalink Quote

The email address is <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> Is the what you put in for the address? Sometimes people put in .com and it won't work.

1577825880

Rimuru

Permalink Quote

Yeah It is right, maybe no one is working till the 1st?

1577828177

Gold

Forum Champion

Permalink Quote

Koinzell said: Yeah It is right, maybe no one is working till the 1st? Yes, basically, here is the team's announcement with details: <a href="https://app.roll20.net/forum/post/7991406/roll20-holiday-availability" rel="nofollow">https://app.roll20.net/forum/post/7991406/roll20-holiday-availability</a>

1578439989

Drespar

Roll20 Team

Permalink Quote

This thread was recently brought to my attention-- From our ticketing system it seems that the request was processed a little later in the day. So I am going to go ahead and close this thread. If you have any problems or concerns feel free to email us at <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a>!

Cookie Preferences

Can't contact support for refiund