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ERROR: Unable to find character to edit

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. ERROR: Unable to find character to edit
1578430449
dngn b8
Permalink for 8033901 Quote
I, the GM, cannot see the sheets, but my players can.   Help please.  I have cleared cache, logged out completely, reset some of the setups.  I have GM access to everything, but the character sheets.   
1578444256
vÍnce
Pro
Sheet Author
Permalink for 8034424 Quote
Just something to check; make sure you are not logged in as a player.&nbsp; ( <a href="https://wiki.roll20.net/My_Settings#Exiting_and_GM_View_Modes" rel="nofollow">https://wiki.roll20.net/My_Settings#Exiting_and_GM_View_Modes</a> )
1578454521
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 8034764 Quote
Have they perhaps been archived ? They would still open if someone shift-double-clicks their token, but would not show in the journal tab.
1578509677
dngn b8
Permalink for 8035963 Quote
Tried changing from GM to Player and back, still get the error when I click on their sheet in the Journal They show in the journal tab, but when I click on them, I dont see them and I get the error.&nbsp; &nbsp; They can see their sheets. I sent a Email to customer service several days ago, and I havent received a response.
1578509757
dngn b8
Permalink for 8035966 Quote
Okay, how bizarre. I literally tested Vince's response and it didnt work.&nbsp; I typed the above response, went back in and now..... I can see them.&nbsp; &nbsp; WTF?
1579133459
dngn b8
Permalink for 8053562 Quote
What do you know, this is back again.&nbsp; &nbsp;This is getting very frustrating.&nbsp;&nbsp;
1579376015
Juniper L.
Roll20 Team
Permalink for 8060384 Quote
Is the issue occurring in just one game? Or is it across multiple games? Would you mind providing a link to the game in which you are experienced this to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> please? I'll be keeping an eye out for it.
1579819508
dngn b8
Permalink for 8073657 Quote
I think I have diagnosed what causes this issue.&nbsp; I am DM of one game and a player in another.&nbsp; &nbsp;When I switch between games (I exit out) and launch the other game, I get this error.&nbsp;&nbsp; Supposition: The server is choking on two games at the same time and does not allow me to access data within a game.&nbsp; &nbsp;
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