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music not playing

when I try to play my music it desn't work. but when I try incompetech or other jukebox, it works. how can I solve this problem? thanks :)
You may need to try deleting that track and re-uploading it again. What format and what size are the music files you're trying to upload?
It is .mp3 format and 4.4mb and just came in mind, does roll20 not support safari browser? because I changed pc (from mac safari) music works...
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Gen Kitty
Forum Champion
Roll20 only supports Firefox and Chrome.  Not Waterfox, not Chromium, not Edge, not Safari, not Opera.  Firefox and Chrome only.  If another browser functions, that is a happy accident.
thank you everyone