Community Forums: Freehand Pen Not Working Properly

Freehand Pen Not Working Properly

1579308550

Hello,  When I use the freehand drawing tool as the GM, it does not work properly. While drawing, it looks normal, but what the players see (and myself if I refresh) is a thin strip as my drawing tool instead of the circular tool. Therefore, my drawings come out choppy. How do I fix this? Players' drawing tools work just fine.

1579384082

Edited 1579384090

Nicholas

Roll20 Team

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Heya TacoMortis - To establish a good baseline for troubleshooting this issue, would you mind first working through the steps below from our guide to Solving Technical Issues, please?  We appreciate your patience and understanding! Step 1: Make sure to use the right browser Roll20 currently only supports Google Chrome or Mozilla Firefox. While troubleshooting please check if the issues persist across both Google Chrome or Mozilla Firefox.   Step 2: Ensure that there are no extensions/addons interfering with Roll20 To manage extensions on Google Chrome you can follow these instructions: Help Site To manage addons on Mozilla Firefox you can follow these instructions: Help Site   Step 3: Clear your cache In Google Chrome follow these instructions: <a href="https://support.google.com/chrome/answer/95582?hl=en" rel="nofollow">https://support.google.com/chrome/answer/95582?hl=en</a> In Mozilla Firefox follow these instructions: <a href="https://support.mozilla.org/en-US/kb/how-clear-firefox-cache" rel="nofollow">https://support.mozilla.org/en-US/kb/how-clear-firefox-cache</a>   Step 4: Provide a bug report We would ask that you please provide all the information in that step, to the best of your ability, including the Console Log.

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Freehand Pen Not Working Properly