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Potential Glitch?

1579335478

Edited 1579335517
I was wandering around trying to find an answer as one of my Dungeon Characters lost their login information for the website and trying to trouble shoot for a solution. I had signed in while looking at this forum and it didn't show my display name, but my real name and that my campaigns and ones I joined were gone. I had to refresh the browser to fix this, but I wanted to post this just in case I wasn't the only one with this potential glitch issue. It almost terrified me as I am going to be starting two of my three campaigns next week and my third the following week. This happened at 2:18 AM CST on January 18th, 2020.
Hey there, sorry for the hassle - has anyone in your playgroup encountered this issue since then?
Not so far that I'm aware of. It just seemed like a random event and the person was able to recover their information though it allowed them to make a duplicate of their account with the same e-mail and access to their Roll20 character.
Ooh, that's definitely something that should be addressed. Could you ask them to write in to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> so we can take care of the duplicate account for them, please?
Will do