Delay in the audio

Hello, how are you? I'm having an audio sync issue on the app. I play with a group of 6 people and it has happened that one person did not hear the other. Another problem is that you start to have a delay in the audio response. When a certain person says something, another one hears it only seconds later, while others hear it normally. Just yesterday I was trying, but the game didn't work. I really want to continue using roll20 for audio, since we can play music through a playlist. What can be done about it?

Hello Welton, Which browser do you use ? Do you try to change it ? And the problem it is specified for only one person ? Or it can affect a random player ?  Rei

We use Chrome. As far as I can tell, it's always one or two people who are late, but it was difficult to tell who might be late. The question of not listening to each other, happens at random. We reconnect, but even so, one or the other ends up not being able to hear. And when you do, the delay comes.