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Chat doesn't update

1579969666

Edited 1579969829
I'm having an issue where anyone in the roll20 session isn't able to see updates in the chat anymore. When you scroll all the way up and click "View all chat entries for this game" it does show messages that has recently sent. Setup: Browser: Google Chrome version&nbsp;79.0.3945.130 Add-ons/extensions: uBlock Origin, BetterTTV, Offline documents. Operating System: Windows 10 Home (Version 1909)/ Tried the following without result: Disabling adblocker Clearing the chrome cache Using "Reconnect to chat and update settings" under the Roll20 options Using "Clear current Chat Log" under the Roll20 options Using the "Popout chat" feature One thing I did notice is that I get a huge amount of errors when using the Chrome console compared to another Roll20 instance, where it oddly enough does work. The errors I got I have put in a Pastebin here:&nbsp; <a href="https://pastebin.com/waSPGLJu" rel="nofollow">https://pastebin.com/waSPGLJu</a>
1579969974
Pat S.
Forum Champion
Sheet Author
Has the game's creator cleared the archived chat log? You have to do it outside the game on the game's main page by clicking on the setting button and selecting clear log. The game's creator has to be careful and not click delete game (it is right next to the clear chat). They will need to save any information before the deletion as it will be gone permanently.
Clearing the chat log worked, thank you!
1579970471
Pat S.
Forum Champion
Sheet Author
This is a well known bug that appears when the chat become corrupted due to a roll template is outputted malformed or corrupted. Glad to be of help. Have a good day and keep the dice rolling.