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Can't either delete or modify campaign

Hello there as the title i cannot delete or modify the campaign (like switch sheet from a Starfinder game to a D&D 5e game)   before you ask  °Yes, i tried deleting the Cache °Yes im using last version Chrome °Yes i tried to use Firefox to delete it °Yes im using VTT enchantement suite extension (I tried also to disable it to this operation but nothing happens) What i have to do? :-( 
1579983247
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Are you the creator of the game? (not just the GM). Those two things you mention are creator-specific, and not promoted-GM accessible.
yes im the creator
1579983547
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Are the controls themselves missing, or do they simply refuse to do anything?
the controls are present. but do not do anything.
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Edited 1579984632
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Your next step would be to post a console log, following the troubleshooting guidelines. If you don't get dev attention soon (it is the weekend, when they have a reduced presence) try writing <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> . Guide to&nbsp; Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through&nbsp; Step 4 .&nbsp; (Don't forget the complete Console Log!)
Hey&nbsp;Cortesse Luxian -&nbsp; Just checking in, did you still need help with this and, if so, were you able to grab the info from step 4, as keithcurtis provided above? :)
Hi Nicholas Yes in still in trouble&nbsp; I tried ti follow instructions but i can't make it 😭
Hey&nbsp;Cortesse Luxian -&nbsp; Hmm, in this situation, I think the biggest thing we would need from you is a console log, if available.&nbsp;Directions for providing a console log in Chrome can be seen here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673774" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673774</a> . The directions for Firefox are described here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673814" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673814</a>. &nbsp;Additionally, can you provide me with the exact name of the game that you can't seem to delete, please? Thank you for your patience.
v2.js?1579023967:57 JQMIGRATE: Migrate is installed with logging active, version 3.0.0 v2.js?1579023967:57 JQMIGRATE: jQuery.expr[":"] is now jQuery.expr.pseudos i @ v2.js?1579023967:57 get @ v2.js?1579023967:57 (anonymous) @ v2.js?1579023967:178 Sweetalert2.swal.sweetAlert.Swal.SweetAlert @ v2.js?1579023967:178 (anonymous) @ v2.js?1579023967:178 v2.js?1579023967:57 console.trace i @ v2.js?1579023967:57 get @ v2.js?1579023967:57 (anonymous) @ v2.js?1579023967:178 Sweetalert2.swal.sweetAlert.Swal.SweetAlert @ v2.js?1579023967:178 (anonymous) @ v2.js?1579023967:178 v2.js?1579023967:57 JQMIGRATE: 'ready' event is deprecated i @ v2.js?1579023967:57 setup @ v2.js?1579023967:57 add @ v2.js?1579023967:51 (anonymous) @ v2.js?1579023967:50 each @ v2.js?1579023967:50 each @ v2.js?1579023967:50 E @ v2.js?1579023967:50 on @ v2.js?1579023967:51 (anonymous) @ cyber-eden:1949 v2.js?1579023967:57 console.trace i @ v2.js?1579023967:57 setup @ v2.js?1579023967:57 add @ v2.js?1579023967:51 (anonymous) @ v2.js?1579023967:50 each @ v2.js?1579023967:50 each @ v2.js?1579023967:50 E @ v2.js?1579023967:50 on @ v2.js?1579023967:51 (anonymous) @ cyber-eden:1949 v2.js?1579023967:57 JQMIGRATE: jQuery.fn.bind() is deprecated i @ v2.js?1579023967:57 bind @ v2.js?1579023967:57 i.choice_build @ v2.js?1579023967:119 t.results_option_build @ v2.js?1579023967:119 i.results_build @ v2.js?1579023967:119 i.set_up_html @ v2.js?1579023967:119 t @ v2.js?1579023967:119 i @ v2.js?1579023967:119 (anonymous) @ v2.js?1579023967:119 each @ v2.js?1579023967:50 each @ v2.js?1579023967:50 chosen @ v2.js?1579023967:119 (anonymous) @ browse.js?1570550266:3 h @ v2.js?1579023967:51 d @ v2.js?1579023967:51 setTimeout (async) (anonymous) @ v2.js?1579023967:51 u @ v2.js?1579023967:51 fireWith @ v2.js?1579023967:51 fire @ v2.js?1579023967:51 u @ v2.js?1579023967:51 fireWith @ v2.js?1579023967:51 ready @ v2.js?1579023967:51 d @ v2.js?1579023967:50 v2.js?1579023967:57 console.trace i @ v2.js?1579023967:57 bind @ v2.js?1579023967:57 i.choice_build @ v2.js?1579023967:119 t.results_option_build @ v2.js?1579023967:119 i.results_build @ v2.js?1579023967:119 i.set_up_html @ v2.js?1579023967:119 t @ v2.js?1579023967:119 i @ v2.js?1579023967:119 (anonymous) @ v2.js?1579023967:119 each @ v2.js?1579023967:50 each @ v2.js?1579023967:50 chosen @ v2.js?1579023967:119 (anonymous) @ browse.js?1570550266:3 h @ v2.js?1579023967:51 d @ v2.js?1579023967:51 setTimeout (async) (anonymous) @ v2.js?1579023967:51 u @ v2.js?1579023967:51 fireWith @ v2.js?1579023967:51 fire @ v2.js?1579023967:51 u @ v2.js?1579023967:51 fireWith @ v2.js?1579023967:51 ready @ v2.js?1579023967:51 d @ v2.js?1579023967:50 like this?
Good morning, i have the same problem; when update my old campaign, in the settings page click "save" button and...nothing. The same problem on ie chrome and edge browser On the consol log i have check this error : SCRIPT1004: SCRIPT1004: Expected ';' 3248972 (2929,112) if control the coordinates&nbsp; 3248972 (2929,112) &nbsp;&nbsp;there is javascript error because the double quotes in the return command , this "Salva i Cambiamenti": return "Hai delle modifiche non salvate in sospeso. Se lasci questa pagina saranno perse. Premi il pulsante "Salva i Cambiamenti" al fondo della schermata se vuoi salvare i cambiamenti."; } is it possible to fix it? Thanks, Andrea the log: HTML1512: Tag di fine senza corrispondenza. la-casa-infestata (1013,1) JQMIGRATE: 'ready' event is deprecated JQMIGRATE: jQuery.fn.bind() is deprecated HTML1300: È stata eseguita la navigazione. 3248972 (1,1) CSS3121: La media query -ms-viewport è stata deprecata. JQMIGRATE: Migrate is installed with logging active, version 3.0.0 CSS3121: La media query -ms-viewport è stata deprecata. JQMIGRATE: jQuery.expr[":"] is now jQuery.expr.pseudos 4 HTML1512: Tag di fine senza corrispondenza. 3248972 (775,100) HTML1402: Nel riferimento di carattere manca un punto e virgola ";" di chiusura. 3248972 (869,109) SCRIPT1004: SCRIPT1004: Expected ';' 3248972 (2929,112) JQMIGRATE: jQuery.fn.bind() is deprecated JQMIGRATE: jQuery.fn.delegate() is deprecated JQMIGRATE: jQuery.fn.unbind() is deprecated
Heya&nbsp;Cortesse Luxian &amp;&nbsp;Ala - Would you mind also providing me with the names of the games in which these issues are occurring, please? I'll take a look at them as soon as I can! :)
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Edited 1580658586
my games are&nbsp; °Cyber eden °Test (this one is me trying to delete the previus one)
Hey&nbsp;Cortesse Luxian -&nbsp; I think I figured out what the issue was - in our translation of the confirm game deletion screen, we ask you to type "CANCELLA", but we actually only accept the word "DELETE" in the field. If you try to type "CANCELLA", nothing will happen. With that knowledge, I was able to delete your game "Cyber eden" successfully. As such, would you mind trying to use the word "DELETE" when trying to delete your "test" game and let me know the results, please? Thank you for your patience!&nbsp;
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Edited 1580894383
THX a lot i tried with the other one and it it worked perfectly ^_^ however i have a little problem(in truth this little problem triggered the delete campaign one i remembered just now XD) i can't switch character sheet model in a campaign. i have the "Soli morenti" campaign and i created with the Mass effect sheets buuut when I or a player try to insert a value in the characteristics this value return to it's&nbsp; base value of 10.&nbsp; so i thought "let's switch to a D&amp;D 5e base sheet one" So i go in the campaign settings °Switch to a normal 5e by roll20 sheet °Save settings °Refresh the page to check °nothing happens it return to a mass effect sheet&nbsp;
Hey&nbsp;Cortesse Luxian - Huh, that's real weird. Well, to get around that issue, I created a copy of the "Soli morenti" game and was able to select the D&amp;D 5e sheet in that copy, so we should be good to go now. I have sent you a link to that copied game via private message. Would you mind loading into the copy and making sure you are able to add a new character and that the 5e sheet is working as expected, please?