Hello VinKam, please carefully work through the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser. Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20. Please disable all add-ons/extensions Step 3: Clear your cache If none of the above succeeds, please have thoroughly work through Step 4 .(Don't forget the complete Console Log!) Thank you!