Charactermancer hanging while building character character and totally freezing

No character sheet as a result just a status bar the hangs and freezes when my player finalizes the character review. As GM I tried to build his character myself and the same thing happened. This especially sucks because it was the players first cyber table top session and he wasn't able to play that session which ultimately lost me money having the player carry his credit over to next week while we figured out whats going on in the mean time. I didn't experience this problem with any other player in any of my other games this past week. Thoughts?

Quick thought: Were you trying to use Charactermancer with the sheet popped out into its own window? If so, that doesn't work. You can toggle this behavior in the settings tab.

idk, I was just using it the same way I always have

I jumped into the game to check what kind of character the player was trying to make and now I can't open anybodies character sheets and I get an error that says connection to server has been interrupted. Strange error cause every other website I got to works fine as if there is no problem with my connection. Anyway, the connection error eventually goes away and I still can't access character sheets. My other games work fine though.