Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Map keeps scrolling left

February 24 (5 years ago)

Browser: Google Chrome Ver. 80.3987.116; Pretty much no addons; Windows 10;

I was playing as a player on a D&D 5E here on Roll20. At the beggining everything was working fine, but maybe because I something I pressed but I'm not aware of created the problem. The problem itself is: the maps screen keeps panning left, I can't open "drop down" type of menu boxes on the configurations and when I hold shift, it pans back to the right, but it will still pan to the left after that, with now imput.

Hello Urso,

Please carefully work through to the first three steps of our guide to SolvingTechnical Issues:

Step 1: Make sure to use the right browser. Please check if these issues persist when using both Chrome and Firefox.

Step 2: Ensure that there are no extensions/addons interfering with Roll20.  Please disable all add-ons/extensions. (It sounds as though you've completed this step.)

Step 3: Clear your cache

If none of the above succeeds, please thoroughly work through Step 4. (Don't forget the complete Console Log!)

If you need additional information on how to capture a console log we have additional information here:

Submitting a Console Log in Firefox

Submitting a Console Log in Chrome

Thank you!

February 24 (5 years ago)

Just cleared chrome cache and the issue still persists. Going to the link about the Console Log to see what I can do.

February 24 (5 years ago)

 This is what I found when I access the console.

February 24 (5 years ago)

Actually, I hadn't tested this before, but this problem is only in that game. When I enter another one, it's not there anymore.

Or, actually. It's just gone now. Moments ago, it was still there. If there are any admins here, just consider this problem solved. 

I don't know what caused this just as much as I don't know what fixed it. Although that this isn't the first time ever this has happened.