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Can't see anything

1583045278

Edited 1583045584
I was adding a map image and all of a sudden I am unable to see anything, I'm able to click and see the blue highlights that surround the square grid but I am unable to see the grid or anything else. This has also affected my other maps in my page toolbar.
Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please have your player thoroughly work through Step 4. (Don't forget the complete Console Log!) If you need additional information on how to capture a console log we have additional information here: Submitting a Console Log in Firefox Submitting a Console Log in Chrome Thank you!
Hey Sotiris S. - Just checking in here; we're you able to get this figured out? Or was the issue still occurring for you?
Well I'll peak in, I'm a DM and each campaing I created isn't working.  I mean by this that i can't see anything except when I click to change the page I see that the page I am on and the other pages are still there and still full (Background layer, tokens, etc..). I tried to disable my adblock or anything that could be in the way but i don't see any change :/ . I look to me that the main screen is "zoomed-out" but i cant zoom-in 
Hey Jeremy -  Would you mind also providing the additional system information requested below, please? It will help us troubleshoot and resolve this much more quickly and efficiently. Thank you! Needed System Information Web Browser Browser Version Operating System If Javascript is enabled Your anti-virus software List of any browser add-ons or extensions enabled