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In-game chat completely bricked

As of Thursday one of the games I run's in-game chat has completely stopped working. To specify further, all messages past a specific point have stopped appearing and attempting to roll, cast a spell, send a message (or /me). All messages after a specific point (which happens to be a /me command) to repeat and appear like this. Refreshing only removes all of these broken messages However, going into the chat log provides all of the rolls and messages past this point (not including these broken messages). I attempted to replicate the issue in a test game by typing the same phrases, /me-ing, using the same roll formulae (as well as different ones) and using the same spells. Nobody used special characters in any of the messages. This game has been running for a few months and nothing like this has happened or is happening to any other games I run/am in. All players were experiencing this issue and it happened at the very end of the session so we assumed that it was Roll20 server issue and moved on. However, when I went to add some more sheets for an encounter this week I found that the issue is still persisting. Across the group we have people using Google Chrome, Firefox and Waterfox. I myself use the most up-to-date version of Waterfox and I'm assuming my players use the most up-to-date version of their own browsers. I use windows 10 (up to date as well) and as far as I know all other players do as well. Javascript is enabled for myself. I do not currently have any anti-virus software running at the time of testing or had any at the time of the problem starting. The one browser extension I use is AdNauseam and I have no Roll20 add-ons or extensions in the game. This is the console log from the moment I log into the game until after the bugged messages appear. "contentscript.js: <a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>"&nbsp;&nbsp; contentscript.js:374:1 JQMIGRATE: Logging is active&nbsp; jquery.migrate.js:20:2 CAMPAIGN ID: 5405616&nbsp; startjs:15:1 70&nbsp; app.js:541:26368 TOUCH SUPPORTED: false&nbsp; app.js:543:5711 USING WEBGL ACCELERATION...&nbsp; app.js:543:6140 WEBGL STARTUP SUCCESS&nbsp; app.js:543:6613 Custom Sheet Translation&nbsp; app.js:545:6262 Loading Custom character sheet.&nbsp; app.js:560:23927 Including compendium template css.&nbsp; app.js:560:24044 tuts loaded&nbsp; tutorial_tips.js:7:2 Final page load.&nbsp; app.js:551:21979 Starting up WEB WORKER&nbsp; sheetsandboxworker.js:682:2 Auth'ed.&nbsp; app.js:549:26281 Go post auth!&nbsp; app.js:549:26478 initial setup&nbsp; app.js:549:26615 joining game...&nbsp; app.js:550:2700 Full load page!&nbsp; app.js:547:3085 We have 3 pages&nbsp; app.js:549:27735 Player -Lt4QoCEhHXkNWJjiIoH is offline...&nbsp; app.js:548:2449 Player -Lt4QrgxFSKHF35bkyMq is offline...&nbsp; app.js:548:2449 THREE.WebGLRenderer 69&nbsp; app.js:228:29031 Player -Lu9juAa0d0x416vtRgo is offline...&nbsp; app.js:548:2449 Player -Lu9oFcZt69KgdsYqKVT is offline...&nbsp; app.js:548:2449 Player -LvA4iboe6vaqfkAZm7Y is offline...&nbsp; app.js:548:2449 Player -M0TR9WIFTLRZemzxIKD is offline...&nbsp; app.js:548:2449 Player -M18XW06J4T_aq39phJN is offline...&nbsp; app.js:548:2449 Deferred finish joining...&nbsp; app.js:550:2790 Firebase Online&nbsp; app.js:541:28152 5th Edition OGL by Roll20 v2.9&nbsp; dnd5e.js:449:17 TypeError: null has no properties[Learn More]&nbsp; base.js:20:2689 I have not turned off my browser extensions, tested with other browsers or cleared my browser cache due to the fact that all players are getting this issue and this game is the only one with said issue.
1583051069
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
This looks like a corrupted Chat Archive. A game's Creator is often able to fix issues with their Text Chat by&nbsp; clearing the Chat Archive &nbsp;(note: not&nbsp; clearing your current Chat Log ). A GM might want to copy/back up the Chat Archive before the Creator clears it.
keithcurtis said: This looks like a corrupted Chat Archive. A game's Creator is often able to fix issues with their Text Chat by&nbsp; clearing the Chat Archive &nbsp;(note: not&nbsp; clearing your current Chat Log ). A GM might want to copy/back up the Chat Archive before the Creator clears it. Worked perfectly, thanks for the suggestion. I was afraid that this was the solution but it was easy enough to copy and save the archives.