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Audio Upload Error 413

Hello all. I'm currently getting that upload 413 error; it looks like it was an issue around 7 to 10 months ago but the threads that were open for it have now closed. Today I bought a collection of 50 ambient audio tracks in MP3 format. All of them are exactly 30 minutes long and the file size is approximately 12.5MBs. They are all mono, 44.100kHz, and 56kbps. So here is my problem. When uploading them, a random selection of 25 of them successfully uploaded, and another 25 failed. No matter what I try to do with these failed files, they continue to give me the 413 error. I have plenty of storage space left, so that isn't an issue at all. I have cleared my cache, attempted to upload in incognito mode in Chrome, and then upload in Firefox and Safari as well. I have converted the files to OGG via the previously linked online converters, checked their size, and attempted to upload with no luck. I've tried using Audacity to covert them to OGG and upload with no luck. I've used Audacity and Music to resample them into smaller MP3 files (about 7.9MBs) and they still do not upload. So I am at my wit's end. Any help would be appreciated! I'm on a MacBook Pro Chrome&nbsp;Version 80.0.3987.132 (Official Build) (64-bit) app.roll20.net/:12 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'nonce-PB6GiADSGpZzhCwf' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-OkWEBQW97BNqe7KW7R1jCErdlHzuBBqRR7DnPJ0T5Jw='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'nonce-PB6GiADSGpZzhCwf' <a href="http://cdn.inspectlet.com" rel="nofollow">http://cdn.inspectlet.com</a> https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-/XHNKTzdVLpPBcMgsOl9LN6PEC5ufZbaLdoU14BWKr0='), or a nonce ('nonce-...') is required to enable inline execution. /v2/js/jquery.migrate.js:20 JQMIGRATE: Logging is active app.roll20.net/:15 CAMPAIGN ID: 4987951 app.js:541 70 app.js:543 TOUCH SUPPORTED: false app.js:543 USING WEBGL ACCELERATION... app.js:543 WEBGL STARTUP SUCCESS app.js:545 Custom Sheet Translation app.js:560 Loading Custom character sheet. app.js:560 Including compendium template css. tutorial_tips.js:7 tuts loaded app.roll20.net/:1 [DOM] Found 2 elements with non-unique id #0: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;input class=​"filter-search_filter-value filtername" data-filter-num=​"name" data-match-type=​"Any" id=​"0" name=​"Name" type=​"text" value&gt;​ &lt;input class=​"filter-search_filter-value filtername" data-filter-num=​"name" data-match-type=​"Any" id=​"0" name=​"Name" type=​"text" value&gt;​ app.roll20.net/:1 [DOM] Found 2 elements with non-unique id #1: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Level[]​" id=​"1" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"1" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Alignment[]​" id=​"1" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"1" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ app.roll20.net/:1 [DOM] Found 2 elements with non-unique id #2: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Classes[]​" id=​"2" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"2" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;input class=​"filter-search_filter-value" data-filter-num=​"2" data-match-type=​"Any" id=​"2" name=​"Speed" type=​"text" value&gt;​ app.roll20.net/:1 [DOM] Found 2 elements with non-unique id #3: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"School[]​" id=​"3" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"3" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Type[]​" id=​"3" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"3" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ app.roll20.net/:1 [DOM] Found 2 elements with non-unique id #6: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Casting Time[]​" id=​"6" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"6" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select name=​"Languages[]​" id=​"6" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"6" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ app.roll20.net/:1 [DOM] Found 2 elements with non-unique id #7: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;select name=​"Range[]​" id=​"7" class=​"chosen filter-search_filter-value multiselect" multiple=​"multiple" aria-selected=​"true" data-filter-num=​"7" data-match-type=​"Any" placeholder=​"Select Some Options"&gt;​…​&lt;/select&gt;​ &lt;select aria-selected=​"true" class=​"chosen filter-search_filter-value" data-filter-num=​"7" data-match-type=​"Any" id=​"7" multiple name=​"expansion"&gt;​…​&lt;/select&gt;​ app.roll20.net/:1 [DOM] Found 2 elements with non-unique id #color_value: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ sheetsandboxworker.js?1583383669292:682 Starting up WEB WORKER app.js:551 Final page load. app.js:549 Auth'ed. app.js:549 Go post auth! app.js:549 initial setup app.js:550 joining game... app.js:548 Player -LqAjCjH7wF7qtd-2_NK is offline... app.js:548 Player -LqDI0dvm8xq9o15o6E1 is offline... app.js:548 Player -Ls8STpnmbWmnZp24Ntd is offline... app.js:550 Deferred finish joining... app.js:541 Firebase Online 24app.js:547 Full load page! app.js:549 We have 24 pages app.roll20.net/:1 [DOM] Found 24 elements with non-unique id #color_value: (More info: <a href="https://goo.gl/9p2vKq" rel="nofollow">https://goo.gl/9p2vKq</a>) &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ &lt;input type=​"text" size=​"8" id=​"color_value"&gt;​ /audio_library/upload:1 Failed to load resource: the server responded with a status of 413 () DevTools failed to parse SourceMap: <a href="https://app.roll20.net/js/d20/underscore-min.map" rel="nofollow">https://app.roll20.net/js/d20/underscore-min.map</a>
Just wanted to follow up and say this issue has not resolved itself. In fact, I've discovered that I am having a similar issue while trying to upload new map image files. These are all jpeg format, from the same content creator. Some upload, and some don't. I don't receive an error or time out for the ones that don't upload. The upload window just sits there with the status bar and I never see the file appear in my recent uploads.
How big (in MB) is the JPG file you are trying to upload? 10 MB is the max size for images.
Hey&nbsp;Brandon -&nbsp; Would you mind sending us a few of the files that have failed to upload, please? If that's okay, please send them to <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> as an attachment and make the subject of the email the title of this post, please. Thank you for your patience as we investigate!
Rabulias said: How big (in MB) is the JPG file you are trying to upload? 10 MB is the max size for images. Aha. Well there it is. I didn't even pay much attention to this, but it seems as though some of the maps had vastly different resolutions even though they were made by the same person. Some were 4000x4000px and some were 6000x6000px. Thanks! Nicholas said: Hey&nbsp;Brandon -&nbsp; Would you mind sending us a few of the files that have failed to upload, please? If that's okay, please send them to <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a> as an attachment and make the subject of the email the title of this post, please. Thank you for your patience as we investigate! Hey Nicholas, I have sent three examples. I confirmed I am still not able to upload them.
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Edited 1587226781
Hi folks, I have the same problem: a MP3 file with 19 MB causes error 413. So I crunched it more with other MP3 encoding settings (even lower bitrate), getting it down to 11 MB. Still, error 413! Other, larger files work. I played a bit around, but I could not find clear reasons for what works and what not. It seems to be loosly related to playing time. Beyond some 20 minutes it starts to become more and more problematic. The longest file in terms of time I could upload as MP3 (yet) had 25 min's of playing time (while another with just 24 minutes failed), with a file size just short of 8 MB. A 30 min OGG of nearly 14 MB also worked. It is not related to base64 encoding length (I think browser based uploads always base64 encode the file, but I may be wrong here) - I have a 29 min's piece that encodes to ~13 MB and fails, and aforementioned OGG that has ~19 MB encoded which works. A bit frustrating... Can provide examples if still needed. Last remark: Very long files at some point stop to display the sound outline preview. Playing still works.