Hey Noah H. - Were you still having some trouble with this? If so, would you mind providing the below information, please? A good place to find your system's info if you don't know it is Support Details : Your main web browser That browser's version Operating system If Javascript is enabled Your anti-virus software List of any browser add-ons or extensions enabled A Console Log from the moment you logged into the page till when you encountered the issue. Directions for providing a console log in Chrome can be seen here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673774" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673774</a> . The directions for Firefox are described here: <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673814" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673814</a> .