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Audio Output is blank

The audio output is blank in my settings and does not connect to my computer microphone or my headset.  I have followed steps 1-4 and cannot get it to work in either Chrome or Firefox.  
Hello Jackson Erwin E., Are you able to submit a Console Log? If you need additional information on how to capture a console log we have additional information here: Submitting a Console Log in Firefox Submitting a Console Log in Chrome Thank you! 
I also have this problem.. it works in Chrome but not in Firefox..
Ran into this problem with my group a couple days ago.  I was unable to get Audio Output in Firefox but could get it in Chrome. Two of my players couldn't get it in any browser. Has there been any movement on this issue?  Anyone found a workaround?  We had to switch our A/V to Zoom because of it.
Still hoping to hear something on this...
Ian M. said: Still hoping to hear something on this... I saw what you did there...