A Few Monster Tokens not Populating

Hi there everyone. Anyone run into this issue? I drop an Ochre Jelly onto the map (from the Monsters Manual that I spent money on), only to find a generic outline of a human head and body. Yet in the description it was what looks like what the token is supposed to be. Is there a fix? Refund, as this is the only monster this has happened with. Thanks.

The most likely issue is that you already have an ochre jelly in your game from before your MM purchase. Compendium drops do not override creatures already in your campaign. This is intentional, to keep you from overwriting any changes you might have made for your own campaign. Just delete any ocpy of Ochre Jelly already in your game, and an MM drop should come in fine.

Keith!!! Thank you again!! You helped me with another post, and really appreciate all the help! Problem solved!!