Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Pages Not visible

When I launch a game, I can't see the page. Tokens I place still go onto the page (I can tell because they appear in the thumbnail in the page toolbar, and my cursor changes when I hover over where they should be) and I think the drawing tools are still applying changes to the page, but nothing shows up in the main window. I've tried relaunching the game, creating new pages, and launching the tutorial instead. The problem persists.
Hello Joe G., Please carefully work through to the first three steps of our guide to SolvingTechnical Issues : Step 1: Make sure to use the right browser. Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20. Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please have your player thoroughly work through Step 4. (Don't forget the complete Console Log!) If you need additional information on how to capture a console log we have additional information here: Submitting a Console Log in Firefox Submitting a Console Log in Chrome Thank you!