Community Forums: Jukebox Issues | Roll20: Online virtual tabletop

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Hi, Is anyone else having issues with jukebox tracks? Lots of mine are failing to play today but normally work OK. Is the roll20 server having some issues? Thanks!

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The Force Master (Eduardo)

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Sikosh said: Hi, Is anyone else having issues with jukebox tracks? Lots of mine are failing to play today but normally work OK. Is the roll20 server having some issues? Thanks! I'm having the same problem for more than a week and this starting to be annoying because this remove the emotion of the sceenes

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Rabulias

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Are you using the VTT Enhancement Suite browser add-on? If so, try try turning that off and see if your audio plays.

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Edited 1586563256

Nicholas

Roll20 Team

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Hey folks -  We're aware of the issue with jukebox visuals and are working to fix it as soon as we can. However, if you are having issues  playing tracks with jukebox , please make sure to disable unsupported extensions (VTT Enhancement Suite, 5e Tools) as they may be clashing directly with our systems. If you disable those extensions and are still having problems, please provide me the name of the game experiencing the issue. Thanks!

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Kenton

Forum Champion

Translator

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Good evening, all. We just released a fix for the Jukebox user interface. You may need to refresh the virtual tabletop to see the changes if your already loaded in a game. Thanks for your patience. 

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Jukebox Issues