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Hey there&nbsp; -&nbsp; We're currently investigating this problem. To keep things consolidated we're going to close this post, so if you are still experiencing this issue, please provide the below information by submitting it&nbsp; to the main thread seen here . Thank you! 1) A link to a game experiencing the issue. 2) A list of your system's information, as seen below. If you don't know this information,&nbsp; you can find it here . Web Browser Browser Version Operating System If Javascript is enabled List of any browser add-ons or extensions enabled 3) A &nbsp;Console Log from the moment you logged into the page till when you encounter. Directions for providing a console log in Chrome can be seen here:&nbsp; <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673774" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673774</a> . The directions for Firefox are described here:&nbsp; <a href="https://roll20.zendesk.com/hc/en-us/articles/360040673814" rel="nofollow">https://roll20.zendesk.com/hc/en-us/articles/360040673814</a> .